Excellent staff and service. Comfortable room and bed. So pretty, spacious and the private cabins on stilts, all in wood, really a lovely feeling. The bath in the bathroom was a lovely surprise and I enjoyed an evening bath. Different zones - the cabins zones with almost private verandas, the swimming pool zone with many little different areas within it, the bar zone with straw and wood furniture / shading and then the beach zone with little "ranchitas" with again straw shelters and wooden chairs plus double bed for sunbathing. Nothing was too close to each other and nothing too far from your cabin or the bar etc. Food and drink were always brought to wherever you wanted it. Staff have had excellent training and really work hard - with a smile.

Some clients had no respect about noise and would play their own personal music very loudly. I don't know why this is acceptable - it really is not. The staff do need to have the courage to challenge clients who behave like this. The bedroom needs a little cupboard for clothes - I was there 3 days and it is hard to live out of a suitcase. The room is really beautiful but a small, pretty cupboard will not spoil it.

The receptionist was more than exceptional. She made the arrival very special and welcoming. The room was a unique experience. The bed was comfortable and the pillows were perfect. The food was served very quickly and very good. The servers were extremely courteous. The pool was GREAT! The beach was great for swimming and taking long walks. The sunset was beautiful. During checkout, the receptionist could not have been more complimentary and gracious.

I forgot to bring insect repellant. At night time the flying insects were terrorists, they attacked me mercilessly. It is my own fault, I am so sweet! Hehehe... wink!

The property is well located and has a quite and cozy atmosphere. The restaurant is small but the menu is big ...meaning delicious. Its staff were very kind and extremely helpful...the bar menu is refreshing and on the spot with all the listed drinks. I loved the place indeed!. The only think that Salvadorean hotel owners MUST do is to always keep an eye on the cleanliness of the beach....unfortunately there is too many plastics floating around and rob the beauty of the beach.

The beach front has be maintained regularly

The rooms are beautiful. The pool is very nice. The beach is nice. The restaurant on site is good. The area has very few tourists.

There is no hot water. The elevated cabanas are a little wobbly. The resort is about 45 minutes by car from the airport. There is low lying music playing nearby in the early mornings.

I recently had the pleasure of staying at the Tortuga Village Hotel, and I must say it exceeded all my expectations. From the moment I arrived, the level of service was impeccable. The staff was incredibly welcoming, attentive, and eager to ensure my stay was nothing short of perfect. (Jose and Luis were amazing, thank you both ) I also took a boat 🚤 tour with Carlos Molina and it was amazing! Thank you Carlos . Jose and Luis thank you for your amazing service.

I liked everything.

This is the second time staying at this property. The place is nice.

I didn’t like the staff, when I provide my confirmation number for my reservation, the receptionist at that moment couldn’t find my reservation at told me it didn’t exist. She didn’t even listen to me when I was telling her my reservation number, I keeped telling her check under the name or the number and she keeped saying it didn’t exists. I made that reservation like 3-4 weeks before and on my side the process was there. After debating with her about my reservation she told me she found it 🙄. The place is nice, receptionist bad 👎🏼 I talked to Patricia before ,she is good.

Breakfast Típico was good just surprised charged extra for sour cream we also wished there were more options like quesadillas or empanadas oatmeal and hot chocolate more fruit options like mango or maracuya

The hot water in shower was hard to manage it was to hot when I lowered to cold it was to cold the middle option not working for warm water

The staff were amazing, they were so kind and nice, and they also went out of their way to make our stay a very plesant one.

Unfortunately they were remodeling one of their swimming pools so it was a bit noise during the day, but it was fine on the beach since e you couldn’t hear the drilling.

Very cute bungalows with downstairs area including hammock. Beautiful pool and well kept grounds. Literally on the beach front which was clean with great surf. 2 nights wasn’t enough.

Nothing

Absolutely everything was great. The staff were all so nice, sweet and polite. The location of the place is just perfect, our bungalow had such a great view of the beach as well as the pool. Felt so welcomed.

Wish there were more options for breakfast.