This is a good quality hotel with 24hr reception. It had everything you would expect from a place of this nature. They had a deal with a local parking facility a short walk from the hotel for parking for just 12€ for 24hrs. The locations was excellent. You stepped out the door on the Caceres Plaza Mayor. Lots of paces to eat and history right there. We had breakfast at the hotel it was as good as anything to could see out and about.

Find our way from the parking to the hotel the first time was a bit of an adventure. But there was nothing not to like about this place.

Its location is perfect for exploring Cáceres, staff, friendly, courteous, efficient, professional. Rooms are well appointed, good shower.

Didn’t like is perhaps too strong a phase - breakfast was ok, it wouldn’t appeal to me but that’s a personal opinion. Taxis - I had to get an early train to catch a flight from Madrid. I checked twice with the hotel if I needed to book, no, no, always on the rank (far end of square from hotel€ and desk is manned 24//7 so we can call one. Guess what, no taxi on rank and took a long time to get one - was squeaky bum time!

Amazing location! In the heart of the city. Staff was super friendly and it was a great value for money! The room was huge and had a nice view over Plaza Mayor. Bathroom was so big.

The room was clean, but it didn’t smell so great. It smelled a bit like sewage. I believe it’s a problem with historic buildings. They charge too much for bringing your pet with you. I paid 37€ in extra fees for brining my small chihuahua with me. Some hotels charge a cleaning fee, but 37€ for one night with my pet was abusive.

Beautiful location and room directly overlooking the main plaza and the old-old town directly opposite. As it was Easter week, all the major processions crossed through the square, so some we watched with the people down below and some from our room - fabulous. Staff also were very friendly and helpful.

Two minor things: One curtain was not working, I temporarily repaired it with a staff member and they replaced it the next day. And we could not adjust the cooling from the air conditioner: the staff agreed they need to upgrade the air conditioning system.

It was very central , clean & the staff were friendly

We were woken up at 3.45 by a very loud party of people and a screaming child and the noise went on for at least 20 minutes with people walking up and down the corridor with no attempt to be quiet. The 20 euros extra for cleaning because we had a dog was a bit excessive. I can’t see that there would be anything extra cleaning to do just because we had a dog - the beds would be changed, the floors swept and the bathroom cleaned as normal??

The Arch of the Star and the old city is just in front of the hotel door! Camilo's warm hello spark our happy feeling. Got the room keys in a minutes while having nice convo. Clean, good size room, firm mattress, very long comfy pillow. Good insulation so we barely heard loud music at Plaza Mayor in front of the hotel. It's good that we have coffee machine in the room because at 8.30-ish the cafe is still close. We will surely be back.

None

Everything other than the breakfast.

The restaurant attached to the hotel where the breakfast was served let the hotel down badly. The breakfast did not have much choice and the only warm food (other than the toast) scrambled egg, bacon and migas were regularly cold. We went both early in the serving time and late and the food was cold both times. If you wanted cereal (choice of 3) and milk, you had to ask the man behind the counter for the milk and he poured it on for you. You also had to ask the man for coffee or tea. We had an evening meal in the restaurant on the first night and the meal and service was equally as bad. If we stay at the hotel in the future we would not have the breakfast there. There are a number of bars in the plaza mayor serving breakfasts so we will try one of those.

The location was exceptional, and the staff were friendly, attentive, and helpful. The room was clean and comfortable and quiet despite being in the center of the plaza. The amenities were as expected.

The sliding glass door to the bathroom did not offer much privacy. Although parking was not attached, we were able to pull up to the hotel to load and unload. Otherwise, we were able to explore Càceres without a car.

Hotel is right on the Plaza Mayor in the centre of the historic city. Loads of nearby restaurants and bars but surprisingly quiet. Francisco on reception gave us a free upgrade to a room overlooking the Plaza. The hotel doesn't have parking which means that luggage has to be hauled to the nearest car park involving a flight of steps. However this didn't detract from our enjoyment of the hotel and the city which has some fantastic historic buildings and monuments.

Nothing!

Wonderful location, although in the main center, room was quiet and peaceful. Wonderful and helpful staff who guided and helped us with some tour reservations.

We had a family room on 4th floor and the only view was through a window in the ceiling. Bathroom smelt of sewage during the first day, but they cleaned it thoroughly next day.