While the hotel rooms were basic enough (no kettle but we bought one!) , they were spotless and cleaned daily. The food in the buffet was very good with plenty of choices. Anyone complaining about the buffet in reviews has to be comparing it with a normal restaurant, which would be way more expensive - the buffet is excellent value. We swapped dinner for lunch and ate out a few evenings; we really appreciated that option being available! The pool was lovely and seemed to have sufficient sunbeds for all. Plenty of shops and restaurants outside the hotel. The beach is a 5-minute walk away, and the train station is close by too.

The staff behind the bar could smile a bit more!!

We are very satisfied with our stay at the hotel. The rooms were big enough, the beds comfortable. We had a wonderful view of the sea. We had booked breakfast and dinner and we also really enjoyed the food in the restaurant.

What we didn't like was that it was very noisy. We wanted to rest, and everywhere was full of noisy companies making noise at all hours of the day. Right below our room was the bar and there the noise was until late in the evening and they started playing music and shouting from the morning. One tip - if you want to really relax, don't go when Oktoberfest is celebrated there.

This is our fourth visit to Florida Park Santa Susanna, the last one being in 2019. While some aspects have improved, others require attention. Previously, dining outside required a premium, but now the outdoor area has been expanded. If space is available, guests can enjoy breakfast or dinner on the terrace, which we loved as it offers a more pleasant atmosphere with less noise compared to the canteen. Well done, Florida Park! The swimming pool, bedroom, and hotel areas are always very clean, with rooms consistently cleaned before noon - excellent service!

The food included in the half-board option was acceptable, though it lacked the variety we experienced before 2019. The treatment of hotel staff by some guests was disrespectful, and it appeared that the staff did not receive the respect they deserved. A noticeable issue was the insufficient number of staff members. During breakfast and dinner, tables often remained unusable as the staff struggled to clear them promptly due to understaffing during peak times. Compared to our stays in 2013, 2014, and 2019, the animation team seemed less experienced and lacked a clear leader. Additionally, there were fewer activities for teenagers, with more focus on children under 12.

The hotel was very nice, the room was adequate, cleaned daily, and the service was friendly. The pool was large and there were plenty of sunbeds. The entertainment staff were excellent; there was water gymnastics, yoga, bingo, etc., and the beach was a 5-minute walk away.

The food was pretty much the same every day, with little change or new items.

A very nice location, the hotel is spacious and offers a lot of activities during the day. The staff is very nice and helpful. We were greeted by a glass of champagne. The rooms are cleaned every day, and overall the hotel is clear. The food choice is amazing, a lot of variety for breakfast, lunch and dinner.

The wi-fi wasn’t working well for us :/

Great place for holiday, brilliant location - close to the beach, nice pools and facilities and food was good as well.

we asked for a double room, but the bed wasn't a double bed, but rather a twin bed put together, which isn't very comfortable. And also the food timings were bit tight and could be creative with more options.

Staff friendly and helpful. Beds were so comfortable we wanted to take them home. Food very good. Pool area kept spotless and always enough beds.

Not keen on the all inclusive that has now been adopted. A few rowdy holidaymakers spoilt the atmosphere!

Food was very good , but sometimes cold . Gluten free food had to be asked for and was very limited

All inclusive guests had to be served separately and felt a little like second class . Every thing else was very good . The hotel lost our booking , and we had to get booking .com involved , it was very stressful but sorted in a few hours ,,

Reception staff were very nice ,room was clean and big enough to accommodate a family of four

We were all inclusive which was very good value but our only negative was drinks were served in small flimsy plastic cups to all inclusive guests while other guests were served in proper glasses which made us seem inferior

I loved the stay in Alegria Florida Park Hotel. Reception staff was superb. The food court was excellent. I cannot ask more. The bar 🍸 service was super. The employees like Tony, Michel and Carlos provided excellent service. Rooms are okay. Value for money. Looking forward to come again .

I cannot ask more. All the facilities are superb I would recommend to my friends