Location is fabulous. Just inside the city gate, 2 minutes walk from the Tourist Office, 22 minutes walk to the opposite side of the city. I was able to park my motorbike directly outside the hostal. View from my room was onto the inner courtyard, so not much of a view. Room was small but adequate, bathroom a shower a good size. Shower hot and powerful. Shower gel, soap and body lotion provided. Bed was comfortable. . Breakfast was far better than expected: fruit juice, real fruit (orange, apple and watermelon), cold meats and cheese, cereal, jams & pates, bread, pastries, coffee machine.

Despite providing 'Do not disturb' signs for the door, and me using them, on both days housekeeping entered my room against my wishes. A word about arriving - you need to enter through the city gate to park next to the church they mention in their instructions.

The staff was super helpful especially the cuban girl that did my check in (sorry i don’t remember the name). Location was great, a little walk from the historical center but very quiet and easy access to public transportation. Very good value for the money.

I would have liked a trash in the room (Not only in the bathroom).

YIT Puerta Bisagra is one of the best places to stay in Toledo. The staff is pleasant, the breakfast delicious and what is the most important the location of the hotel is perfect, near Puerta del Sol and plaza Zacodover. Rooms are comfortable and the whole building is historic with amazing elements of architecture. It wasnt my first time there and for sure I will back.

We had a great vacation with our 6-year-old daughter. Our room was comfortable. It was clean. The location was perfect.

It would be better if there was a refrigerator. If you are going to check in the hotel after 12 midnight, you should pay attention because the reception closes at midnight. We booked the hotel with breakfast included but at the check-out we paid 45 Euros for breakfast for 2 days.

The staff were very helpful. The rooms always clean and comfortable. Location excellent allowing us to explore the city by foot. After walking the Camino and staying in dorms this hotel was a lovely place to relax with privacy and have some needed pampering

The personnel are very helpful and have good English. The room I got was quiet and very comfortable and reachable by elevator. It might be a bit on the small size but at the price it is expected and normal

I guess I could say the mattresses are a bit too much on the soft side. If you, like me, prefer more rigid mattress that may give you a bit of trouble

Fantastic location, next to the Puerta Bisagra, on the quiet side of old town. The receptionist was super friendly and helpful. Although the parking was a bit of a hike, that was expected given parking restrictions of old town Toledo. Appreciated that the parking was in a secure garage and that we could pay for it at the hotel. Beds were some of the most comfortable we've every slept on in a hotel. Room was large and fit our needs. Appreciated the fan/heater in the bathroom. Our room opened on to the roof terrace, which was fun, but only because nobody was using it due to the cold weather. Room was very quiet. Liked that the souvenir shops nearest us had the best prices and great selection.

We were in the attic so we couldn't stand up straight in most of the bathroom or bedroom without bumping our heads (but we got used to that quickly and managed fine). The shower door didn't fit very well so water soaked the bathmat and one of the outlets for charging phones didn't work, but these were minor inconveniences. Overall, we had a very enjoyable stay and would stay there again.

Great breakfast, walking distance from tourist sites, 20 minutes walk to the train station BUT

Often noisy in the streets at night but worse was that Spanish guests did not consider that other guests might want to sleep before 1 am

The staff was great, very friendly! The hotel and rooms were very clean. We stayed one night, it was located right by Puerta de Bisagra. We walked all over Toledo from the hotel- to restaurants, the main cathedral, and shopping. I would recommend this hotel.

Central location to main tourist attractions, very friendly staff, reasonable price

Bathrooms were very small but this is a charming old building, so that is where they economized on space. Continental breakfast as overpriced.