I stayed in this hotel after getting a late flight back rather than travelling home the same night. I’d stayed in a different hotel at Luton Airport on the flight out and the walls were clearly paper thin and it was so noisy, so I was kind of expecting this hotel to be the same - but it wasn’t! I heard no noise from my room at all, which is just what I wanted. Good choice of breakfast too.

For the amount of time I was there and the services I used, I don’t actually have any criticisms. My room was clean, I didn’t use the airport parking and I didn’t have an evening meal, so I can’t comment on them.

Quick, easy check-in. Clean, comfortable room with everything you need for an overnight: coffee, shampoo etc, and even an iron and ironing board! Good breakfast and takeaway cups for coffee. Despite it being so close to the airport, the rooms were noise free. Had a great night's sleep.

Unfortunately, there was a fault with the a/c in the bedrooms, 😥but there was a fan in the room. We attempted to open the windows, but the smell of airline fuel was too much. The fan, though, was adequate. There is no shuttle service from the hotel to the airport. It is very close and only a short walk but it's uphill and not pleasant if cold, windy or raining which is most days in UK ☺️!

The staff were friendly and helpful and check in was very easy at the time I arrived (early evening). In the room, which was very clean, the bed was comfortable and the floor to ceiling curtains completely blocked out the light. Considering the airport is just on the other side of the road and could be seen from my room on the fifth floor, there was very good sound insulation and I slept very well. Breakfast starts at 04.30 (cold) and 06.30 (hot) and it's included in the price, unlike other hotels on the airport. I walked to the terminal for my flight.

I had an evening meal which was acceptable pub food, but a bit pricey. Food stops at 21.00.

I liked that the hotel is walking distance from the airport and thus close to public transport center. I liked the breakfast.

I didn't like that there's no hot water for tea at the lobby. The Nescafe machines are closed after breakfast but theres no other ways to boil water in the lobby. I didn't like the fact dinner ends relatively early.I made my check in at around 2200-2300 and was hungry from the trip. There were several options but they didn't match my diet (curry and toasties). In general there were no salad options in the restaurant, which is a shame.

I landed at Luton around 21:00 and needed a place close by to just crash. The Holiday Inn Express is less than a 10-minute walk from the airport- you exit the airport and basically walk straight for about 7 minutes until you see the hotel. It’s really important for me to mention that, as a female solo traveler, I felt totally safe and comfortable staying there! The hotel itself had a secure, professional atmosphere that didn’t feel sketchy at all. From what I could tell, it seemed like the other hotel guests were families with kids and professionals traveling for work. The room was equipped with all the standard amenities including some thoughtful touches such as providing both firm and soft pillows. The reception staff were extremely friendly and accommodating, which isn’t necessary but always appreciated. I highly recommend the Holiday Inn Express for travelers arriving to or departing from Luton at inconvenient hours due to its proximity to the airport and 24-hour reception.

My room was a bit small but I think that’s fine for what it is

We needed a place to stay overnight for our early morning flight the next day, and this was perfect. It was an easy 10-minute walk to the airport, which was great. But despite being next to the airport, the rooms were all nice and quiet. The staff were all lovely and helpful. We were also very impressed by the food from the restaurant that we had for dinner, which had really great vegetarian options. If we need to fly out of Luton again, we'd definitely stay here again.

The shower head was a bit odd and hard to maneuver around, but not the end of the world.

Decent walking distance to the airport (500 meters?) The absolute best aspect of my one-night layover experience at this hotel was the staff; they were just so incredibly pleasant, friendly, attentive, easygoing and accommodating. I felt I could ask them anything. My room was quite comfortable and with good lighting. The lobby area extended into a sort of big lounge with lots of seating and tables for dining. Usually expecting not to eat from a bar menu, I thoroughly enjoyed the gluten-free pizza—what a nice surprise and treat.

Just that the USB jacks in my room didn’t work—none of them that I tried, maybe three/four. Kind of vital while on travel. Also, the music in the lobby lounge area…imho not apropos, as there was top much clubby music, maybe for a younger party demographic. We asked at the desk whether a change was possible and were politely told it was a pre-programmed playlist that couldn’t be changed. Shame; probably some classic, moody jazz or cinema scores, for example, would have a broader appeal and fit into the atmosphere more fittingly.

We had a fantastic stay at this hotel. Breakfast started at 4:30 am, which was ideal for early risers, with hot options served from 6:30 to 9:00 am. The selection included sausages, tomatoes, beans, scrambled eggs, bacon, hash browns, and toast, all of which were fresh and delicious. The room was exactly as described – clean, comfortable, and equipped with everything we needed for a pleasant stay. The staff truly made our visit exceptional. They were polite, professional, and always willing to help. They answered all of our questions with clarity and ensured we felt welcome throughout our stay. When we requested an extra duvet, it was brought to us without any hassle. In the evening, the service in the restaurant was equally wonderful – friendly and efficient.

The only downside was the cost of parking. While hotel guests receive a 50% discount, £25 for 24 hours still feels quite steep. Although the hotel is conveniently located near the airport, there is other hotel just 10 minutes away offering free parking, which might be something to consider for future stays.

Location is excellent - its closer to the airport than I thought it would be, no need for taxi or shuttle, it's under 10 mins to the main terminal entrance without crossing any roads.

The room was very cold, especially in the morning, although it had a very loud room heater, but I arrived with kids late in the evening and it was too loud to sleep with, so I could not use it for proper heating. The sink was clogged right from the start. The breakfast, although advertised as available from 4am does not include any hot options. The scrambled eggs, bacon, beans, etc. are only available from 6:30am, so might be too late if you're taking early flight (and you might be, because why else would you stay at the airport hotel overnight?)

Everything about this hotel was perfect in terms of location, comfort, cleanliness and food etcetera but people make a place and the check in by Mark Griffin will live long in the memory ! I’m a world traveller and Marks personal greeting and ensuing conversations were simply wonderful. All the other staff too couldn’t be more helpful, positive and up beat which is just what’s needed in my view for weary travellers. We were booked in to another hotel on the 29th for our return to Egypt but cancelled it in favour of this hotel because of the staff. I’m sure that IHG are aware of the exceptional staff that are employed here going the extra mile for all the travellers.

All perfect ( maybe the wine cost a little steep! )