It’s new and clean and great location walking distance to centre

The staff at front don’t acknowledge you at all unless you go ask a question so rude!!! No help with luggage on check in at all Basic rundown of what’s at hotel Work it out yourself

Gorgeous hotel, very comfortable room. Deluxe breakfast was delicious and included, excellent facilities overall including a gym which was free to guests. Spa attached. Good location close to all amenities.

No room service, there was a mini-bar but it was not stocked upon arrival. Worth noting that many of the additional facilities require leaving the building (can be off-putting in winter). We felt the price was fairly steep considering lack of basics like room service.

very friendly staff, great location and very spacious and comfortable rooms. We enjoyed the breakfast and the restaurants that are inside the hotel, so we didn’t need to go out in -20°. We were very lucky with our stay during March and got to see the Northern Lights already on our first night, from the comfort of our own balcony. Even though the hotel is near the slopes, the Aurora lights were super strong. the picture attached is from that night. It’s very near to the zero point slopes and they offered us ski storage.

Breakfast was very nice. Down side that coffee was not that great. Low quality oat milk. Also last morning the chef changed and the egg benedict quality dropped

Wouldn't recommend the room for new couple who haven't passed the fart border/pieruraja in the relationship. The toilet was so modern that it was a glass wall that was not able close properly. You could here everything that was going on in the toilet.

We stayed in a deluxe suite and the room was spacious and nicely decorated and we had a lovely balcony on the afternoon sun side. The location of the hotel is great, close to everything. The staff was very friendly and has a great service attitude. Special thanks to Helena and Lukas who made our stay most pleasant.

The premium breakfast arrangements did not quiet work during the busyiest Easter days, waiting time to order breakfast was 30 minutes one morning. Apart from that, everything was perfect for us.

Location, cleanliness, staff, sauna in the apartment, dinner options on-site

You have to walk outside in the cold to get to the spa, no way to contact reception from the room, limited breakfast schedule.

A fabulous nights sleep - super comfortable beds, with beautiful bedding. High standards and cleanliness throughout the hotel. Mix of la carte and buffet breakfast was really great. In-house Pizza restaurant was superb.

This is NOT a “Spa Hotel” - that is very misleading. The hotel is 5 minute walk from a water park/leisure centre. We visited once and never again during our 6 night stay, as it was not a spa, but a mass public leisure centre. The hotel itself has no facilities whatsoever.

Excellent staff, room and food

The breakfast was amazing with plenty of choice. The location was superb. I had such a great time.

Nothing

Great location, hotel was lovely and really smart

The bathroom/toilet in the room didn’t have proper closing doors so anyone else in the room could hear everything