Beautiful Property. Clean and Neat. Professional Friendly and Caring Staff. Good quality mattress. Clean and well set Rooms. Got to use the Tesla Charger. A Life Saver. This proved to be surprise and extremely convenient. Much appreciated the Tesla Charging Facility, as I was almost out of charge and also did a very late check in. Everything helped from clean room to clean good quality bed to clean bathroom and the offering of clean fresh lemon water. Everything was excellent. I bought a Breakfast package but due to late arrival slept till 11:30 AM and missed the breakfast.

Nothing. Everything was fine. E

Very comfortable room - we stayed in a king room overlooking the gazebo and woods at the back. Good arm chair and ottoman and a desk chair were great to have. Modernized bathroom and good closet area with storage baskets. Good window coverings, side tables and nice light fixtures. Breakfast and dinner were excellent. Checkin quick and easy. Decor very welcoming throughout. Coffee and fruity water in the lobby was provided. There is a handy small shop with drinks, wine and beer, and snacks open 24/7.

The bed was very high - why? It was difficult to get in and out of. The shower could use a refresh on the grout. The coffee station was in a dark alcove and needed a light.

The staff were friendly and the hotel was located close to the highway and my work site. The front end staff were even helpful when I was having issues with my payment cards (it was resolved after check-in). The restaurant staff was also able to make me a “breakfast to go” bag for a 4:30 am departure, which I was really appreciative about.

I was not a fan of the pillows, which caused me to have a lack of sleep. They were too soft for my liking, but it was only a night stay, so I didn’t complain to the front desk.

Close to the Highway and easy to find. There was lots of parking and a place to charge my electric vehicle. The staff were uniformly friendly and knowledgeable. Check in was a breeze and the room was exactly as advertised. The room was clean and well equipped for a weekend stay. I normally stay a lot closer to the Festival Theatre but it was only a 15 minute drive from the hotel and the room at the Garden Hilton was a little nicer than the hotel in downtown Niagara-on- the- Lake.

I liked the property a lot.

Good value, excellent central location, clean room and comfortable beds, also very clean pool and the hot tub was so good and perfect temp. Delish food and great options at the restaurant on-site… we got ‘carry-out’ and took it to our room. I would definitely stay here again.

Could use better cable stations/options and ability to sign in to Netflix on TV.

Over the years the Hilton footprint has been upgraded to modern, efficiency whichever you choose, I really appreciate that consistently. This particular hotel is set to host so many private and comfortable seating areas inside & out. The staff were wonderful, each one we encountered. Super clean, good food 👍.

There is nothing I could critique.

Big clean room, microwave and coffee machine in the room, very pretty view out of the window, plenty of parking

Location in the name is a little misleading - it's a 18-minute drive to the Niagara-on-the-lake town. Housekeeping not daily (every second day). A bottle of water in the room was $2.00 CAD.

Very quiet hotel Very clean hotel Good location Excellent customer service Good breakfast Staff were very helpful and knowledgeable with finding good tourists sites

Toilet sits too low Pillows were too soft Limited cable channels Hotel needs renovation-old style but still a nice hotel

Comfortable beds and pillows. Clean. Newer facility. Staff wonderful. Nice pool and hot tub. We enjoyed the dining area for breakfast. Wonderful staff there too. Appreciated having several trash containers in the room instead of just a small one I the bathroom!

Pool was colder than needed to be. Would have liked to have had an extra blanket available in the room. There is no bathroom exhaust fan. Bathroom needs to have a night light. If you use it in the middle of the night, your only choice is a very bright light or complete darkness. Thank goodness there are two grab bars in the tub. The tub floor was very very slippery. No-slip strips should be installed or a mat at least. It’s an accident waiting to happen. Having free coffee available in the lobby all day would have been nice. Many hotels do this.

Extremely friendly and helpful staff. Very clean and neat. Spacious rooms. Also, the scenery around the hotel is picturesque.

Breakfast lacked green vegetables. I acknowledge however that the customers they are serving probably do not really value vegetables for breakfast. But that's a pity.