The central location was perfect, and our family room with a view of the temple was really nice. We were impressed with the high quality of the kitchen: the knives were actually sharp, and the kitchenware (plates, bowls, etc.) was plentiful and thoughtfully chosen. In the bathroom, the Dyson hair dryer was a pleasant surprise. We also appreciated the shared laundry and dryer facilities. The overall atmosphere of the room was modern and welcoming—we felt very comfortable throughout our stay.

One thing we weren’t aware of before booking was the cleaning schedule. The room is only cleaned every three days, and while there is daily towel replacement and trash collection, it would have been helpful to know about the limited cleaning service in advance. We recommend that this be made clearer on the Booking page so that future guests can plan accordingly.

Amazing amazing amazing! From the (free) rental items in the lobby, morning espresso, wonderful staff, gorgeous facilities, to the well laid out and inviting rooms; this is hands down one of the best stays we’ve had on our month long Japan trip. The location is wonderful, you walk out to face a temple. The staff speaks perfect English and are extremely helpful. We truly can not speak highly enough about this property or its employees. They even set up birthday decorations and towel folding for our son’s birthday. Just an incredible time. We can’t wait to return and stay longer!

The hotel is very clean, all of the staff spoke fluent English and there are a lot of items available for clients use in the foyer. The room was beautifully laid out and the beds were incredibly comfortable. Very conveniently located and directly across from the temple which has regular markets, so that was a nice surprise.

The only downside is the cost of luggage transfer. The price to send four bags to Tokyo was almost double what it cost me to send the same bags from Tokyo to Osaka. I understand it's a third party arranger and so mark ups are due to be applicable though, but it's something to be aware of. The service associated with it was excellent though and there are no complaints there.

Great location, close to Kyoto station. The loft B has a gorgeous view on the temple. The room is spacious, with a separate toilet. The kitchenette is functional. The dimmable lighting in the living area is a great feature. The staff is very courteous, helpful and friendly. We borrowed an instant camera, paying a fee for the films, a coffee maker and a chess game. You can borrow a good old vinyl player and vinyl discs! The temple is worth the visit, as well as the garden (entrance fee) behind the hotel. If we were to come back, we'll probably try the 2 bedroom suite, not sure if it has the nice temple view, though.

If all 4 bunk beds are used, there is not much space left to access your belongings. We used one bed to let our luggage open so it was accessible. The mattresses were too firm for us, a little better after adding 2 extra comforters under the mattress topper. The couch is also very stiff. We booked the new sister place in Osaka, 30 Pieces Namba, and couldn't transfer our luggage from Kyoto to Osaka with their Tebura-Kun service. We realized the problem only the morning we checked out, and had to carry our luggage, which ruined our plans to transit to Osaka via Nara. Check in advance about Tebura-Kun to be ready to use Takkyubin as a backup option.

The hotel and room were amazing - one of the best hotels we've stayed at before, especially considering the fair price and great location. The staff were all extremely friendly and accommodating. The amenities offered by the hotel - laundry for a small fee, free rental for items you might need, free coffee and tea, etc - all made the stay more enjoyable. The beds were comfortable, the bathroom was clean, the room was spacious and relaxing to come back to after a long day of walking. And of course the location is very convenient. We would not hesitate to book another stay here next time we are in Kyoto. Few places deserve a 10/10 rating but 20 Pieces well deserves it - highly recommend!

We struggled to find a hotel in Japan that fit our family of five. 20 Pieces was perfect! The space was great and we loved the bunk beds. We really enjoyed everything about the hotel. The staff service was exceptional. The facilities were exceptional. Everything was clean and tidy. My husband particularly enjoyed the use of the pour over coffee equipment. They provide pour over coffee equipment with a selection of beans to grind or you can get them to make your coffee.

When you open the bathroom door, it opens out to the main walkway of the room and it is annoying to manage when there is a lot of people in the room. This is a small gripe because everything was so well done.

The view was definitely the highlight, as you get access to the full panorama view of Higashi Honganji Temple across the road. Other than that, the room itself was spacious and came with all the quintessential amenities. Bunk beds with personal sockets are also great if you are traveling as a group of friends. The staff were extremely helpful and flexible. - Even though the official check-in time was 4pm, we were able to do it way earlier than that since the room was ready. - If you don't need room cleaning, they will give you a box of matcha cookies in lieu, which was very thoughtful. - They can also help you to exchange coins for laundry machines and recommend places to visit & eat. Finally, there is free coffee from 8-12pm, and tea after that, which is cherry on top for an excellent stay.

While towels were replaced daily, water bottles weren't replenished. However, you can request directly at the front desk. The ventilation can also be improved, as we can smell other rooms' cooking from upper floors.

We were wowed by this property. All 4 of us (2 adults to kids 15 & 11) loved the fact that we had our own double bed!! Travelling around Japan can be quite exhausting and so to have your own space at night was wonderful. The bathroom was fabulous! The kids had a water fight in it! The kitchen was super too. The location was absolutely spot on. 5 mins from the main train station so not too far to lug your luggage around and opposite the most fabulous temple. Really was a gem find! Near all restaurants too!

Nothing at all! The free brollies were great for when it was raining!

The property was fantastic! Stylish but also super clean and comfortable, and a good size room for a family of 5 in Japan. Nice shower and bath, comfy beds, really helpful and friendly staff, and our room had a fantastic view of the nearby temple. The staff were always so friendly and helpful and there were lots of great amenities you could either take or rent for free

If I had to say one thing it was a little far out from the main tourist areas of gion etc. That being said we also really liked the location as it was near Kyoto station and also quiet.

Location was terrific, the hotel was situated a short walk from Kyoto station. From the hotel, there are gorgeous views of the temple across the street. The room was spacious and clean, with modern amenities such as a Dyson hairdryer and humidifier included. The hotel offered a rental service of household appliances which was free of charge. Staff spoke fluent English, which was extremely helpful. Perfect place to stay for our family of four, and we would definitely come back.

Amenities were not restocked daily, which resulted in us having to request for daily refills of tea, pyjamas, tissues, water bottles and bin liners. This was the only downside, hence the 9/10.