Excellent location for Tokyo--easy to get to Tokyo Station and to walk to places of interest in Ginza. The rooms were small but comfortable; the staff was accommodating and friendly. Also, we appreciated the little bar of necessities and the general eco-friendly ethos of the hotel. Breakfast choices (Japanese, Western, Vegetarian) were all tasty--surprisingly, I enjoyed the vegetarian breakfast the most. Lounge area where you could relax and snack was welcome, considering the small room sizes.

If I could change one thing, it would be to add a little more space to put clothes in the rooms. I realize this is Tokyo, but one can still suggest.

Didn´t try the hotel breakfast. Use the 7-eleven 100m away which was excellent for providing good breakfast that we brought to our room. 1500yen in average cost for a breakfast there for 2 persons. The room we had was a 2 bed room, 2 individual large beds for me and my son which was great. Very spacious bathroom and the shower was large and very nice. The rooms were very clean and felt very new. The location of the hotel was great, 5 minutes walk to many Metrolines and a lot of restaurants and bars nearby. Easy to get an Uber to the hotel as well.

The things I missed was a bit more wall storage in the room. Some more wall-shelves would have helped a bit for storing clothes. An iron and ironboard in the room.

Location in Ginza was excellent (which is why we chose the hotel). A pleasant walk to Ginza Metro (enabling travel throughout Tokyo. We bought the 3 day metro ticket online which ended up being good value), shops, restaurants, small supermarkets. Reception staff were extremely helpful (as in the other hotels we stayed in). Reception staff have advice prepared on local restaurants. Be prepared to queue for the popular ones though. Breakfast choice Japanese or Western was very good, the Western (non buffet) breakfast was excellent with more than enough to start the day. Self service drinks choice at breakfast was also excellent (coffee, tea, juices). Our room, if not a bit small but normal for Japan, was very good. Beds were very comfortable, great shower and of course Japanese multi function toilet! Highly recommend this hotel.

Nothing. Only comment is that the two of us each had a suitcase. Space to lay these out was a bit restrictive but not a major issue.

Stylish hotel in a great part of Ginza, convenient for the Ginza and Shimbashi stations. Plenty of convenience stores nearby, and a shared kitchen that guests can use on the 2nd floor. Guests get one free drink each from the bar, which is a nice touch! The room size is small but not bad for Tokyo. The bathroom was a good size and very clean. Pajamas are provided, as are slippers, and most bathroom amenities can be taken from the reception if you need them (razor, wash cloth, toothbrush, etc.) as well as tea bags and coffee to use with the kettle. Staff were incredibly helpful, including helping us dispose of a broken suitcase for a charge of ¥3000. They unfortunately don't do a takkyubin service from the hotel but there's a Yamato Kuroneko office just down the road.

The bedroom carpet was somewhat sticky, despite the rest of the room being very clean. The room was quite dark, which I think was just the style.

I loved this property! The staff were amazing, friendly and very helpful! Location was clean and I loved the layout of the room. The bathroom shower/bath is genius. It was in a great location for shopping and 8 minutes away from Ginza station. We had breakfast at the hotel the first morning and had many trips to Family mart and 7-11. I will definitely stay here again on my next trip to Tokyo! I didn’t catch her name which I am so sad about but she worked the front desk and was the sweetest person to me throughout my entire stay. She helped me find a money exchange location and wrote instructions to give to the taxi driver for Tokyo station in Japanese! Her service and attention is the top reason why I would stay here again.

Great location - with family mart (konbini) right next to hotel, 8 minute walk to Ginza Station, few min walk to Donki, convenience to shopping strip and local department stores- all within walking distance. Room was clean, room service was great. Decent sized shower, great water pressure and good quality body wash/shampoo/conditioner was great. Extra amenities available at the front desk e.g. tooth brush, tooth paste, hair brush, drip coffee Laundry service, ice machine and microwave available on level 2 - which were very useful.

Nothing unexpected but rooms were small, but we had a king size bed so this took up much of the space, leaving not much room for more than 1 or 2 bit luggages

location: Great location off the Main Street in Ginza, hotel had a good lounge with options to heat up food. there is a laundry on site too which is helpful. as a family we felt very safe going out at night then walking back to the hotel afterwards late at night room size: we stayed as a family, 2 Adults + 14yr old and a 10yr old and the sleeping arrangement was fine with a third bed. it was a bit small though but expected. just enough (barely) space to lay down two large luggages bathroom: was very clean and spacious transport: super close to public transport within walking distance shopping and food: lots of very good shopping and restaurants near by. Not many budget food options around the location but there’s a Lawson next door. if you need it there is a ta-q-bin down the road.

room was small but enough to sleep and lay down luggage. if you’re tall the lower ceiling might make you uncomfortable

Location is unbeatable. Very close to Ginza shopping and train station. It's in a quiet side street for a good sleep. Bed was firm but very comfortable. Staff was wonderful and super helpful. The washer & dryer were good & cheap. You can use an app to monitor how far along your laundry still has to go or if the machines are free. Very small gym but better than none. The lounge area has a microwave if you want to heat up your food from the convenient stores.

Small knit. The light in the bathroom automatically turned on. It shined through the glass and might wake up light sleepers.

Staff are super nice and always happy to help. Location is just in the heart of Ginza shopping main road, lots of luxury brands around (in case you are interested in high-end shopping!). 4-5 minutes walk to Ginza station. Room was clean although it was a bit small. G-six mall is just a 2 minute walk from the hotel where you can find good options for restaurants and cafes

Small room for friends, probably would be OK for a couple or solo traveler. Small laundry room with 2 machines only on 2nd floor which can take long time to finish sometimes! I hope they can add more machines in the future

We stayed as a family of three—mother and two kids —on our first trip to Tokyo in July. It was a great experience! The room was small, which is typical for hotels in Japan in general, but the staff were extremely helpful. The breakfast was fantastic, offering both Japanese and Western options that we all enjoyed. The hotel also has laundry facilities, although there can be a bit of a wait to use them. The location is very convenient, within walking distance to the train station and Ginza Six, with plenty of shops and restaurants nearby. Overall, it was a pleasant and enjoyable stay!

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