Everything. This is a lovely hotel with easy access to French/German motorways. Facilities are excellent, as is the food, both at dinner and breakfast. The greatest accolade has to go to the front desk staff. They are exceptionally helpful and do their utmost to get you checked in quickly - in our case, opening a side office as there was a discussion going on about an event at the main desk. We really liked the hotel last year, so this year was a repeat visit.

Nothing. The only point I would make is that people should be aware that whislt the main hotel has a lift, the other part of the hotel on the other side of the road does not. The hotel doesn't hide this in their on line offer, but we missed it last year, so just to be ware.

I really enjoy staying at the hotel, although I don't use the spa, as I have a little dog. The staff are very friendly and accommodating. There is a very nice bar & restaurant and plenty of outside seating, where I always enjoy a very nice glass of wine. It is ideally situated for travelling to Reims & then on to the Eurotunnel. Baldersheim is such a lovely place, with beautiful countryside walks at the end of the clean & well cared for Village.

Nothing negative for me to say.

I really like this hotel & I am so glad I found it. I have stayed here four times now travelling from the UK to Italy and it's so close & easy to find from the motorway. I have a very small dog, so unable to use all the facilities, but for those who like spa's & wellness centres, it would be ideal. I always ask for an easy access room, due to carrying my luggage & little dog's bed etc & they always try their hardest to accommodate me. There is also a lovely bar & restaurant and a great seating area outside to have your glass of wine. On my last visit I found great country walks a stones throw away from the hotel. I would certainly recommend a stay here.

There wasn't anything I didn't like

Best breakfast we had on our holiday. It was a bit more expensive but there was so much choice, and everything was displayed beautifully. We chose this hotel because of the spa and indoor swimming pool, and it did not disappoint! The staff were lovely, and they persevered with my bad French, but helped me along the way 🙂 We would stay here again

Nothing - it was excellent!

All of it. We didn’t use the pool or spa as we only wanted a one night stay. Dinner was fine, nice wines. The room was Well appointed and properly designed. No unnecessary pictures or silly cushions. A pleasant, practical room. And we has a cute little balcony. Very hapoy with the experience. If we are in the area again it will be our hotel of choice.

It was all perfectly good. No complaints.

Super friendly staff who made our stay comfortable, spacious family room, nice indooe swiming pool and very nice dining area

Our room was very cold, all the time- it seems like it need to be btter heated. The fact that the swiming pool was closed for children starting 17h00 effected our fun- it should be later (for example: adults only starting from 19:00).

Lovely hotel , very convenient just off the motorway as we were travelling to Italy . Set in a beautiful picturesque town really quiet and quaint . The rooms were clean and comfortable. Breakfast was had a lot of variety and the selection of local cheeses and charcuterie were delicious

No negatives for me

Excellent reception staff who couldn’t have been more helpful. Half-pension dinner was excellent. Hotel very well located for autoroute but still had village ‘feel’ ie not on an industrial estate.

Very unhelpful waiter at dinner. Layout of breakfast bar felt cramped but lack of room would make it difficult to change. Lack of lift in over the road accommodation block - our fault, we should have checked.

Very nice and clean and a very convenient place to stop when driving through Europe. Clean rooms, very polite staff and lovely abundant and diverse breakfast. Dogs welcome.

No elevator to get to the second floor and no warning at reservation - it was ok for us but it could be an issue.

The Receptionist on our arrival was very friendly, polite and helpful. Check in was very straightforward. This was a stopover, part way through a long journey to Italy. Our freezer blocks, keeping our travel food fresh, were placed in the kitchen freezer overnight with no hesitation. A small thing but something that we really appreciated. Our room was a 'comfort room' in the building across the road from the main hotel. It was compact but clean and comfortable, appropriate for the price we paid. We didn't use the restaurant for dinner or breakfast as my husband was not well. Quick and easy check-out. We would use this hotel again.