I really appreciated the exceptional customer service provided by the staff during my stay. They were extremely friendly and helpful, offering detailed recommendations for my upcoming visit to Europa Park the following day. While the room was average in terms of amenities, I was pleased to find it was immaculately clean, contributing to a comfortable and enjoyable stay. The on-site restaurant exceeded my expectations with a superb value for money ratio, serving delicious regional dishes and wine. Additionally, the parking lot was spacious and conveniently located. Overall, I had a wonderful experience and would highly recommend this establishment to others.

Despite the heater being on, the only drawback was that the room was a tad chilly.

everything. the receptionist was amazing, friendly, truly helpful and seemed to actually care if we were happy. I know it’s not a five star property, but we were cared for as if it was. The room was small, but very clean and seemed to be recently renovated. The beds and pillows were very comfortable, and the room quiet. we will stop here again.

could use a few towel hooks in the bathroom.

Great location close to motorway, only 15mins from Swiss Border, excellent communications from the Hotel ahead of time - we were driving a large vehicle and required parking. We also required food and although the Hotel Restaurant was closed they helped guide us to one of the numerous eateries local to the Hotel.

Very very hot rooms. No A/C

Basic room in a convenient location with 24 reception after a late evening arrival at BSL. Good value.

The breakfast was very simple for the additional cost. Would not recommend.

Good value, friendly staff. Location was a bit industrial, food was fair, but for the price it was ok. Nowhere near as good as the kyriad we stayed in in epernay which was just off the main street with all the great chateaux.

Arrived on a Sunday night around 8.30, check in was very easy room.was clean and comfortable plenty of free parking

Bathroom.a bit on the small size no Air con no facilties open when I arrived there is a bar resturant 100 meters away but quite expensive

The beds were amazing. The comfiest we've had on our trip. The staff were helpful and friendly The 2 course meal in the Restaurant was superb and great value 👌

Very good for an overnight stay. Restaurant provides honest food properly cooked. Easy parking Easy get to and from motorway

Great to have tea making facilities but cardboard cups just don't work! Room small but no problem for 1 night

Great hotel for those traveling by car. The location is very convenient for those coming from the motorway. Excellent services provided and cleanliness. The hotel has a private car park. The room was quite small but very functional. It's nice to arrive and have tea in your room equipped with a kettle, tea and coffee. Excellent breakfast and dinner in the restaurant inside the hotel.

Staff fantastic so friendly and very professional restaurant meal out of this world Unbelievable value for money Great shopping centre next door great free parking

No air con but great fans supplied