Reception was excellent. Last minute booking, asked us to wait for about 10 minutes and everything was arranged. Sufficient parking space, also near a place where you can charge your electric car. Conveniently close to the highway, so easy to reach, and easy to travel forth from.

We were on the second floor. An elevator would have been nice, but you're forced to use the stairs. With heavy suitcases that is a bit of a challenge. Rooms are on the small side, given the price that could have been a bit better. But perhaps it was also driven by the last-minute and seasonal needs. The area it is in, is very 'industrial'

We were extended a very warm welcome at check in and this friendly care continued throughout our stay. The rooms were comfortable and felt quite safe and secure. A big bonus was how well our small dog was also welcomed to stay. Very conveniently positioned from the motorway with safe parking, perfect for short stay travellers.

The en suite bathroom although very clean did feel tired and in need of modernisation and upgrade.

I really appreciated the exceptional customer service provided by the staff during my stay. They were extremely friendly and helpful, offering detailed recommendations for my upcoming visit to Europa Park the following day. While the room was average in terms of amenities, I was pleased to find it was immaculately clean, contributing to a comfortable and enjoyable stay. The on-site restaurant exceeded my expectations with a superb value for money ratio, serving delicious regional dishes and wine. Additionally, the parking lot was spacious and conveniently located. Overall, I had a wonderful experience and would highly recommend this establishment to others.

Despite the heater being on, the only drawback was that the room was a tad chilly.

THe hotel is ideally situated close to the main route down to Italy. It's the second time we've stayed there on our journey to Lake Como. It;s competitively priced and has a great restaurant. The staff are really friendly as well!

Great stop off from the motorway. Rooms small but comfortable. Very good restaurant also gluten free friendly. Good parking.

Small bathroom. Would have been better with a shower rather than a bath.

Basic room in a convenient location with 24 reception after a late evening arrival at BSL. Good value.

The breakfast was very simple for the additional cost. Would not recommend.

Great location close to motorway, only 15mins from Swiss Border, excellent communications from the Hotel ahead of time - we were driving a large vehicle and required parking. We also required food and although the Hotel Restaurant was closed they helped guide us to one of the numerous eateries local to the Hotel.

Very very hot rooms. No A/C

everything. the receptionist was amazing, friendly, truly helpful and seemed to actually care if we were happy. I know it’s not a five star property, but we were cared for as if it was. The room was small, but very clean and seemed to be recently renovated. The beds and pillows were very comfortable, and the room quiet. we will stop here again.

could use a few towel hooks in the bathroom.

Good value, friendly staff. Location was a bit industrial, food was fair, but for the price it was ok. Nowhere near as good as the kyriad we stayed in in epernay which was just off the main street with all the great chateaux.

Arrived on a Sunday night around 8.30, check in was very easy room.was clean and comfortable plenty of free parking

Bathroom.a bit on the small size no Air con no facilties open when I arrived there is a bar resturant 100 meters away but quite expensive