We arrived just when there was a power cut. Obviously the receptionist was a bit nervous and she could not do the check in as she was on the phone trying to sort out the problem. She was concerned with the safety of her current customers but she let us know what was happening and dealt with the incident very professionally and with a smile. We went to have food while she was dealing with the issue and on our way back everything was fine, she was relaxed and very friendly. As usual we like this hotel for the comfy beds, pillows, the cleanliness and the late check out that allows us to use the swimming pool in the morning.

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The bedroom was a good size with air conditioning which was a plus in the very hot weather. The shower looked new with a walk in unit and rain fall shower. The we was in a separate room which was very convenient. There was an indoor pool which was a bonus to cool in after a long drive. The buffet breakfast was lovely and offered soya milk as an alternative if required.

It was super clean, and the rooms were absolutely quietude, which allowed me to have a good rest after a long drive. The location was perfect, too. It's close to the highway, walking distance from restaurants and supermarkets, and even if you have kids, there are things to do. My son had fun at the next door indoor playground and swimming at the hotel's pool. Not to forget to mention the staff was super helpful, utterly friendly, and professional. To sum it all up, even for an overnight stay,. it was lovely. I will be coming back soon.

Great hotel, well presented and easy to find. It is clean and fresh, the rooms were big and well sound proof, with kettle and tea/coffee available, beds are comfy. The kids were delighted to jump in the swimming pool after a long car trip. The staff was very nice and helpful. They graciously accepted to postpone our initial booking date by 2 nights which we really appreciated. Also there are restaurants nearby where you can walk to from the hotel. We didn't get breakfast there so I can't comment on that but overall we really enjoyed our stay.

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All staff I met were very friendly and helpful and I sensed a good atmosphere between the staff Very clean réceptionist very accommodating to our room requirements Good sized rooms Very adequate pool and long opening hours Large and comfortable beds Carpet in room which we personally like! 24 hour reception... Facility to refreeze freezer blocks

shelves would have been useful in the bedroom and bathroom... maybe under the sink

Friendly and helpful staff . Located close to motorway and shopping centre nearby . Good parking facilities and nice indoor pool . Good breakfast with local produce on offer , catered well for Gluten free .

Nothing much , maybe the carpet could have been cleaner or alternative flooring would be a more hygienic option.

The breakfast was very nice.The staff were excellent and specially.The girl on the reception Katy.She was very, very helpful.I'm very good in general.It was a nice day and a very good stuff.I would recommend it to everybody

It's bit out of the way back , but it's not a problem if you have a car

Staff are excellent and helpful. The pool was great. Short distance in the car for the tram but good parking. Tram excellent.

Road works but that's not the fault of the hotel.

This hotel is becoming one of our favourite on our way from the UK to South of France (and back). Being able to check out late and enjoy the swimming pool in the morning is really a bonus with the kids.

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The lady at reception was fantastic. Very welcoming and a lovely personality. Lovely clean facility. Bed very comfortable, pool fantastic.. Windows soundproofed . Fabulous breakfast.

We couldn't control the room temperature in the room as it was centrally controlled. But it wasn't so hot and we didn't ask reception.