I have been a loyal patron of the Novotel Collégien for the past five years. As an owner of a Tesla, the availability of a supercharger at the hotel is a significant convenience for me. However, what truly distinguishes this establishment from its competitors is the exceptional service provided by its staff, particularly an individual named Lola. Each time I visit the hotel with my family, Lola consistently demonstrates a remarkable ability to make us feel welcome and at home. Her polite and attentive demeanor, combined with her positive attitude, creates an unparalleled guest experience. It is for this reason alone that I have no intention of seeking alternative accommodations. I extend my sincere gratitude to Lola and the entire staff for their outstanding service.

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The hotel was spotless and modern; it had a small swimming pool and a playground for kids, which my kids thoroughly enjoyed. The hotel location was excellent as it is 15 minutes from Disneyland Paris and La Vallee Village shopping outlet. The hotel also has a Tesla charging station for people traveling using electric cars.

The room service menu is very limited and doesn't have many options for kids. Also, the breakfast buffet hours were early.

Clean and comfortable hotel! Good breakfast! Close to Disneyland and good access to Paris. Staff were friendly and accommodating.We did the check in online, which was great as it smoothed the process after a long drive. I can’t fault it and will definitely choose it again next time we visit Disneyland.

Remote location ( although for us was not an issue as we travelled by car)

Location - short drive to Disneyland Paris. Small swimming pool but very refreshing after a 27 degree day at Disneyland. Nice Italian restaurant a three minute walk away. they also organised a connecting room as my children were staying in a separate room.

Nothing

Was quite okay, though most of the staff didn't smile. Difficult to approach them for help, I don't know maybe it's a French thing not to smile..lol Met some few who were quite nice.

The cleaners took my bread from the fridge. It was really annoying! My kids liked a type of bread, so we brought enough for the 3 days, but it was taken after we got back from Disney land on our last day. We were not happy with that. Also, the cleaning of the washrooms is not done well.

Very good and nice hotel. Location only suitable for travel with own car. Booking breakfast upon arrival proved a good option as children have a discounted rate which we did not see on the internet.

The place was quite and serene, the rooms were comfortable in size and bed, there was water available to refill botels at the corridor. The availability of free parking

There is no smart TV that I can connect my phone and use my own subscribe channels

Check-in was done in no time by Asian receptionist, she was so professional and lovely throughout. All other receptionist were very good. House keeper were brilliant but I had no cash remaining so I could not live any tips for them.

I could not swim outside due to weather . Indoor swimming pool would have been ideal.

Parking, facilities.

Bit out-dated, and no air exhaust in the toilet. The main reception was closed, had to go thru side doors, it had no ramp only stairs so it was really difficult to bring the bags up onto the hotel floor

The courteous and efficient front desk personnel. The meticulous and thorough housekeeping services. The strategic placement of a supercharger within the hotel's parking facilities, catering to the needs of electric vehicle owners. The exceptional quality and variety of the breakfast and food offerings. These aforementioned factors collectively contribute to my consistent patronage of this establishment.

That I have like everything 😀