Staff friendliness

The automatic check-in machine has problem. I had to call the help line. 1. When you for the first time do not choose check box of accept terms and conditions at the last step in the automatic check in machine, it does not allow you to proceed further even when you have chosen the check box second time. This is also problem in all B&B check in kiosk. The "Next" button gets disabled permanently until you call for the help. 2. In the first step of self check in you are supposed to enter last name but does not work and help line suggest you must enter first name. 3. The payment did not work. 4. The access of the touch screen is very uncomfortable position to type anything on the screen.

Good location and good value with a Ristorate Italian next door.

To adjust the heating was like playing the ‘Crypton Factor’, it was under a desk, against the wall, with the 2 dials on the far side, had to adjust with trial and error method. The door closing bracket broke and came off, I did report this to the receptionist. Breakfast was good.

I liked the large comfortable bed with snow white linen, the lovely hot shower and general quiet and spaciousness. We arrived very late 1am, due to stormy weather on ferry but were able to access entry via auto check-in facility beside front door.

We were unfamiliar with Dijon and had difficulty finding the exact location of the hotel. We continued on our journey next day so do not know how convenient it would have been for Central Dijon.

Easy to find. Next to restaurants and huge Leclerc supermarket, with fuel. Great shower, comfortable bed. Good breakfast. Really helpful staff on Reception. Secure parking - they lock the gate at night.

The room is a bit small. The table edge trim was falling off in the room.

I liked the quality of the bed. I like the soundproof room and also just how clean it is and cozy.

I saw somebody’s old trash. I have some papers. I don’t know it was weird. It’s it was not disgusting. It’s just there were papers in the trash in the bathroom but aside from that nothing else.

Great price, comfortable beds. We were right next to the road so we were worried that we might be woken up by traffic, but not at all, we slept well.

Some issues with sink in bathroom (water didn’t sink well), but overall it was fine, really good price.

We appreciated self check-in, cleanliness and comfortable bed.

The shower was was a bit annoying as the water barely dropps, like rain:)

Modern room and good location next to a big supermarket. Mc Donald’s is a few mins walk too

The brown colour scheme in the communal areas and the smokers standing at the front door meaning you had to walk through smoke when entering and leaving. They should have a separate designated area away from the entrance

The care and consideration shown and given to us was exceptional. Thank you both

Nothing

Very good overnight stay, lots of places to eat and large supermarket next door. Clean, comfortable room. Good location off the motorway.

Nothing all good