Fantastic location, wonderful hotel with amazing rooms and a view to die for. The staff was incredibly friendly and helpful throughout our stay - no matter what we asked for. We felt welcome and at home at all times, and can highly recommend this hotel to everyone who enjoys life. Also loved that there was a kitchen in the room and full equipment for cooking your own meal to eat on the balcony with lovely red wine.

Would be nice if the pool opened earlier in the mornings so we could have taken a morning swim (opens only at 10am). A little training in English for some of the staff at the breakfast would have helped us guests who haven't mastered French yet. Lack of information about what would happen throughout the week (such as the live performance that we missed). Lack of information of what was available to order from the kitchen at breakfast. Static menu at the bistro. Would've eaten there more often if there was a daily special. After six days in a row with the same staff it would've been pleasant to not repeat our coffee order for breakfast again. Dull kitchen knives.

Incredible hotel, staff and views. Can’t fault our stay. Staff were amazing throughout from arrival helping park and unpack our car. The lady in charge of breakfast made our stay. So friendly and helpful. Room was clean and very comfortable . The view from bed/balcony was breathtaking taking. Massive bath, it fit 2 grown adults. Food and drinks were outstanding . The breakfast was so yummy and to a great standard, lots of choice. Even offered to make my off menu vegetarian items for dinner. Would definitely stay again !

We had a great experience during our winter stay. We made very good use of outside pool and sauna and indoor pool/jacuzzi is very pleasant, too. The best things about this nice hotel are the people who work there and fabulous breakfast (11/10)!

There were problems with WiFi during our stay but we heard that this was a Megeve issue then. It was probably fixed after we left.

Beautiful views and great location near Megeve. You can have the hotel drop you into town and a lovely and easy 20 minute walk back. Rooms were nice and clean, bed were very comfortable. In the summer they set up a movie night outdoors and it was lovely.

This did not feel like a 5* stay. Some oversights from the staff that persisted. The fitness area was small and hot. Breakfast was a real let down. We arrived at 9:00-9:30 most mornings and there was barely any food left… mostly breads available. There was small basket of overripe or damaged fruits. I may have been ok with all of this if it was a 4* hotel but certainly unexpected from a 5*.

Very nice terrace woth a bonfire and a view. The restaurant is very good (even the bistrot) and the indoor spa facilities are quite good along with the outdoor Swedish bath. The staff were very nice and caring especially the massage therapist.

The room and the common areas had neither fans nor A/C which made us feel quite hot with the summer weather even in the night. We wished the hotel had an adult only rule as the few families with children contrasted with the relaxing, resourcing retreat atmosphere of the spa and the hotel as a whole.

The space, the views, the quietness, the food and the kindness of the staff. Both "Bistro" and "Table" were delicious.

We stayed for a week and for 3 days (midweek) the swimming pool was open but some of the spa options weren't active despite of letting the guy at reception know we were going to the spa area.

Hotel staff were extremely friendly and accommodating. The room and bathroom were a good size and nicely furnished and appointed. breakfast was great as well. The hotel is a little out of the town but the shuttle service was worked perfectly.

Beautiful location, qualitive breakfast, although the coffee/cappuccino wasn't good, especially if this place also serves michelin food. The quality of the design and interior design, generous, contemporary, with lots of references to the local taste and artisinary, yet laid back. Good choice of decorative art on the walls.

I think the room would improve a lot if there wouldn't be a single light switch for both room and overhead light at the bed. It is nice to switch of the lights of the room and just maintain the light at the bed, controllable from the bed. I also think that the Spa, sauna's and all the relaxation rooms, weren't actually designed to entertain kids. It is high season, and there were kids everywhere. Do something for kids, or advise well, it takes way from your idea of relaxation..... Then we were badly advised on the taxi from town to the hotel, but that we adressed when checking out.

Amazing staff, beautiful property

Nothing

We absolutely loved the hotel and location, just beautiful. We’d stayed previously in the town and even though we were just a mile or so out of town, it felt like a million miles! Staff were very attentive and the food was delicious. We will definitely return ( in fact we can’t wait!) The facilities were also great (hot tub, Sauna looking over Mont Blanc, pool and bike hire)

The food was really, really good but in room dining and menus were limited.