I booked this hotel as a surprise for my wife as an anniversary city break. I asked the hotel if they could do a romantic gesture in the room for our arrival. When we turned up they immediately remembered who we were and advised us our room was ready 3 hours earlier. All the staff were so friendly and attentive, accommodating all our needs and requests. The pool on site you have to reserve to use but this means you have the pools area to yourself for 45 minutes which we really enjoyed. Other parts of the spa was open throughout the day and could use when we wanted. We booked a spa treatment which was performed in the pool room and was the best massage both of us has ever had. The room we stayed in was clean and spacious. The romantic request was fulfilled better than expected and looked so beautiful. The breakfast was included and very nice, all you can eat full of pastries, toast, yogurts, fruits etc, and a coffee machine which was also unlimited.

The only thing that we could suggest is to have a treatment room onsite instead of using the pool room. Although didn’t affect the relaxation of the massage.

Great location and wonderful staff who are always so friendly and willing to help. Fabulous location and it’s a lovely boutique hotel.

The room that we stayed in was great on the whole, but it was quite small. It was the double room with a balcony. Perhaps all the rooms are that size, but if we booked again, we would look for a bigger room at the hotel. Space is quite tight when walking around the bed. Overall comfortable room and really well done.

Delux room was spacious, with comfortable very large bed and good air conditioner. Room was quiet. The private spa area clean and nice (pre reservation needed). Breakfast with good choice. Reception & other workers very friendly, helpful & nice. Hotel is situated near to metro station.

Carpet on the floor had some big stains and there was no hair conditioner (only shampoo) at the bathroom. However these were minor things to note.

Location a few steps to Palais des Congres. Small but very nice rooms, excellent beds, all newly renovated and super clean. Room temperature is easy to adjust. Lovely and very attentive employees that make you feel at home. The spa was a nice addition that I used almost every evening.

Breakfast at 20€ extra is a bit expensive, excellent Mariage Freres teas and pastries and good selection of savoury but coffee drinks were less good - automatic machines seldom make good coffee, simple brewed coffee and milk are usually better in my view.

The staff at this hotel are truly exceptional. The staff on reception were so helpful with all my requests. Sarah in particular was excellent, but everyone I encountered was very kind. The room was comfortable, and everything worked well.

Generally everything was very good, but beware you need to book the swimming pool in advance of your stay if you want to use it.

The stay was perfect. I highly recommend this hotel for its professionalism, tranquility and courtesy. the Spa area is wonderful. the breakfast room is a wedding favor. the room is welcoming, clean, the bed is very large and comfortable, just a little cramped in space. I suggest broadening the choice of dishes at breakfast and perhaps having a small fridge in the room. I want to congratulate the staff and in particular Mrs. Sarra for her kindness, sweetness and precision at work.

The hotel is lovely, clean and comfortable. It was boutique style so a bit more private and less noise. We particularly enjoyed our spa booking as we did not realise it was private for just us for 45 minutes. The whole stay was romantic and we would definitely booked at Hotel Toujours again.

There was nothing we did not like

Great location, comfortable but very small room.

The night staff member was the only staff member that engage with me the entire time, the ones during the day never acknowledged me. The pool while aesthetically pleasing but was very dirty - clumps of hair and cigarette butts floating around.

Staff was extremely caring despite our late arrival. They also helped with the taxi upon check-out. Finally, the breakfast was nice and the interior itself is really stylish

We booked the room called "Room with Spa access" which is more expensive than the same room without that access. Upon arrival we asked if we can visit spa and found out that we have to book it in advance. Which is nearly impossible if you stay for only 1 night as we did. There is no information about necessity of spa booking in the description of the room or hotel. You only get the info about it after booking the room. All the slots for our arrival's evening were taken but luckily someone didnt show up for their time. So the manager let us know about it and we got the opportunity to visit the spa. The spa itself was nice

the property was very nice and cozy clean

the staf was very very rude! when we arrived we could not check in, we asked if we can use the spa in the mean time while they prepare our room. the lady did not mention to us that there is only one free acces to the spa otherwise you have to pay extra. if we knew that we wouldnt use the spa on our arrival. the next day I asked the receptionist about this situation and the guy was very rude to us!