Everything went great during our stay. Beds were comfortable, room was spacious and clean, staff was amazing. They answered all our questions in a courteous way. That includes the front desk staff, cleaning staff, and cafeteria staff. Location is great. A few minutes walk to the Eiffel tower. There's a train station in front of the hotel. We could see the station, but we didnt have any noise issues. The area was also great to walk to cafes and restaurants. Felt super safe walking around and coming back walking to the hotel even past midnight. Will stay here agin iif we come back to Paris!

Literally steps away from the underground, 10 minutes walk from the eiffel tower, really comfortable rooms although a little dated, the breakfast although limited was really fresh and plentiful. The staff were really helpful particularly the reception who suggested a restaurant within a minutes walk on our arrival late in the day, which was fantastic. Really tasty local cuisine. We really enjoyed our stay. Although restricted we had a view of the tower from our room, which really adequate the trip for us.

Upon arrival at gare du nord we found the escape to our correct tube very confusing, even upon asking staff members we still couldn't find our way out on the third attempt of asking we were successful, only took an hour, once we'd used the tube a couple of times after, it all slotted into place, that was my only complaint of our trip. Pooe signage.....

The location is excellent as a base from where everything is close to you, especially since you have a metro station across the street. The room is comfortable. You have a safety deposit box and a super cute little fridge. Bed linen and towels are changed every day. The staff were super friendly and helpful. The food and drinks offered are varied and of excellent quality. After breakfast, you can go to the small, pleasant garden within the hotel restaurant where you can light a cigarette with your morning coffee.

Breakfast offer could include some vegetables or salads.

Friendly and wonderful staff. The desk clerk took extra time and effort to walk with us to the metro ticket office across the street to resolve ticket issues. We are so grateful! I'm sorry we did not get your name, but your kindness is so much appreciated! Hotel is a great value for Paris. Walking distance to Eiffel Tower, even a view of it from our room! Metro station literally steps from the hotel, a well stocked Monoprix just down the street, live markets on Sunday and Wednesday under the Metro, good breakfast, comfortable rooms. We loved it.

We have nothing negative to say.

Location

They messed up with my booking and upgraded one day and was supposed to be vacant in the morning. We packed everything and left for Effile Tower's visit in the morning. When we came back, we got the same room again. My husband was upset 😡 as we had to unpack again. When I told the same to the front desk staff, she said, "You still get the best room." The concern was hustle we went through, and it seemed like she was doing a favor which we never asked for. They had to do it because someone messed up with our booking.

Best location. Walking distance to the Eiffel Tower and just next to the Metro with nice cafes and bistros around. The staff also considered our request for our family to have rooms near each other.

Rooms are a bit small, but this is typical in Paris. Also, our room was only ready at almost 4 pm when the check in time is supposed to be 3 pm.

The location is perfect due to walking distance to the Eiffel Tower and being next to the metro station. Another bonus was that they have their own parking facility. We got a family room (2 double rooms with a door in between) which was very convenient

I expected a better and more generous breakfast from the Mercure 4 star hotel chain. It is really a small detail but it was not possible to get yourself a ready boiled egg - instead you need to "guard" your egg. Not good variety compared to hotels similar range. (for people for whom breakfast is important :)) )

The location was absolutely incredible, we had a Eiffel Tower view room and it was just so special, the staff were so lovely and made my boyfriends birthday so much more memorable with them providing a cake and a note it was really thoughtful The staff were so welcoming and helpful, the metro station was just outside of the hotel which was perfect! The walk to the Eiffel Tower is less than 10 minutes too! I could not recommend this hotel enough thank you to all the staff

Nothing, the hotel was perfect

We had a fabulous girls trip here. The hotel was great but it was the staff that really made it special. All the correspondence before we came was always so quick to answer questions and when we were staying they were all so lovely to us. Amazing customer service! We also had a little welcome note and gift in our rooms which was such a lovely touch! Would highly recommend this hotel. Special thanks to Camille and Sam xx

Loved the location of this hotel. Walking distance to the Eiffel Tower. The staff were all so welcoming, nice and helpful. I was surprised by having a view of the top of the Eiffel Tower! This is one of my highlights of my time in Paris. Seeing the Eiffel Tower at night from my hotel room. We stayed again at this hotel for 1 night a few weeks after this stay. Even though we were on a lower level our second stay (no view of Eiffel Tower), we loved this hotel and I would definitely come back again.