Lovely varied breakfast Comfortable good size room Friendly staff Near the ski bus stop

No kettle in the room

We loved the decoration, lovely breakfast selection, the reception staff was super attentive, the bar staff had a great sense of humour. Everything well signed and clean. We had a wonderful Mountain View.

The spa area was very small for the amount of people booked for the slot. It consists of a sauna room, and whirlpool and small swimming pool. It not bad if you’re in a big group, but when there are several people, it can be a little awkward to sit in the same water.

A good and comfortable hotel just a few minutes walk from the centre of town and only a few steps from the Mont Blanc Tramway. They provide private parking for 15 EUR a day but you may be better off using the free car park in the centre of San Gervais if you can find a space. Didn't use the spa or pool facilities but a nice add on. The mountain view from our balcony was fantastic.

The hotel sits above quite a busy road through the town, although our room was set back and quite quiet. Air conditioning didn't seem to work that well.

+ very friendly and helpful reception staff (restaurant not so much) + nice, well furnished rooms + breakfast was ok + the neighborhood is nice and nature around is beautiful

- I got a lot of phishing emails pretending to be this hotel (never happened with any other hotel) - the bathroom had strong smell of mold and damaged paint on the wall - parking is expensive

fabulous buffet

I am still waiting for my Turkish Airlines miles to be credited

We visited during the summer. The breakfast room is very nice and opens to the pool area. The selection was good, though we would have liked more fresh fruit. Everything was well-organized and clean. The staff is friendly and helpful. Our room was very comfortable and quiet. The location is conveniently next to the tram that goes up the mountain and only a 10-minute walk from the city center.

Absolutely beautiful and aesthetic room. The indoor/outdoor swimming pool was wonderful. Kids aren’t allowed in the pool area after 6pm. The balcony doors blocked the street noise very well. The breakfast was luxurious and cost 43€ for two people.

The hotel was seemingly designed with beauty over functionality, which I can appreciate even if it’s not my preference. For example, the fridge in the room was tiny, but had a lovely glass front.

Hotel facilities were excellent, the breakfast range on offer was fine. The only small issue occurred when there was no hot water on one of the days due to a boiler issue affecting whole hotel. This was resolved but was a little inconvenient after a busy day on the slopes. Also I think the Spa could extend its hours for children to access pool as it is quite limited.

The limited entry time for children to have access to the Spa, especially if you want to chill out with the family after a busy day on the slopes. I think if the pool was available till 6/6.30pm that would be better for those travelling with families. Perhaps the spa could be adult only after 7pm.

Staff at the reception is not really present. You need to wait a long time for someone to show up. After my stay, I forgot a pair of slippers in the room. Despite countless tries to get in touch with the hotel nobody bothered answering my requests, emails... Very poor quality reception staff, which is a shame for this very nice hotel.

Great size rooms and v comfy but there had obviously been a leak from the bathroom before we arrived and we had the choice of walking through soaking wet carpet or putting a towel on the floor everyday. A mini fridge in the room would have been helpful. The pools were lovely but very slippery to walk around the indoor one, my daughter fell over.

Coffee was apparently offered to my husband but only once and so we didn’t have any coffee or milk the whole stay. The restaurant for dinner was great but had a reduced menu for week days so we only ate once.