As it was our first time to La Clusaz, and we booked online, we did not fully understand the benefit of the location of this hotel. It was truly ideal for us as bus travellers. The hospitality of the staff was top notch! Always eager to provide answers and inquiring if we needed help. We found the room to be extremely cozy and the bed was superb. We enjoyed a view of ski jump practice from our balcony. The balcony was very pleasant and a nice feature. We will be returning to this hotel!

One of the lights at the bathroom mirror did not function and we ran out of shower gel before our departure. Maybe they could check these items between guests to avoid these issues.

The room was cozy with a heater in the room and bathroom. It looked beautiful with the wooden finish inside. Our room had a view of the ski slope from the corner of the room but faced directly to the neighbour's roof, and town on the other side. The room was nice and clean. The spa was so nice, really enjoyed the jacuzzi and sauna. It has ski storage downstairs. The access to the ski slopes was perfect. Only a few min walk. Could hear our neighborhoods outside the room coming and going but luckily the room was quiet.

No tea or coffee facilities, luckily we brought a travel kettle and two cups. The size of the room was quite small.

The location is perfect, Walk 25 yards to the ski lift, in the center of the town, walk to restaurants and shops . The staff was exemplary, warm welcoming and friendly , who went out of their way to iron out any wrinkles in your plan and help beyond their duties. Quaint and rustic architecture made you feel like you were in the Alps.

A plumbing upgrade might be in their future but I don’t have any real complaints as they are typical for the areas

Great central village location 5 min walk from both the Patinoire and Beauregard ski lifts. Right opposite the church. Friendly and helpful staff particularly Wendy on reception. Great food. Good half board option as eating out can get expensive. Small hotel which is also dog friendly.

Nothing!

Very cozy friendly hotel with great staff (especially Wendy) perfectly located with a lovely restaurant attached.

Excellent location. Staff were pleasant and friendly. Good breakfast. Clean, comfortable rooms.

Use of sauna / spa area was only included once during the stay (we could have used it more times if we paid extra). No tea or coffee making facilities in the room.

The location of the hotel was perfect and the staff were lovely. Located right by the ski lifts and near the town centre. Has space for ski storage and a little jacuzzi/sauna area that you can use during your stay too.

The shower could be a little bigger but wasn’t a big deal at all! Everything else was what you’d expect for your money!

Great location, easy access to the town and ski lifts super close. The room was comfortable and clean, with a great set up for skiing (lockers in the basement with a handy side access door for exit/entry. Spa (sauna and steam room) was a dream after a day on the slopes, you book this as a private session for your room/group. Breakfast an additional €13 but this is money well spent with a selection of breads, cereal, pastries, coffee, juices etc. Staff very helpful and friendly, we would head back in an instant.

Room could do with a kettle/coffee making option.

Location, location, location! Backing onto two main lifts!

As it is basically a restaurant with rooms above, there isn’t a guest lounge.

We booked on last minute despite the high demand. Online request was easy, quick. The place is cute and extremely comfortable, well located if you have a car, with a welcoming staff providing with explanations on the local area. We also had late dinner there, and could enjoy typical Savoyard dishes and good wine. Definitely recommend.

Some unpleasant smells came out of the bathroom as we entered the room. Probably due to the old pipings themselves.