We loved the position of the hotel. It was an easy walk to the old town and the lake. The hotel was stylish, comfortable and very quiet. Every member of staff we met was friendly, charming and very willing to assist in any way possible. One kind chap even found out for us where all the swans had gone! Wonderful!! The beds were supremely comfortable and the bed linen of the highest quality. The shower rooms/bathrooms were beautifully designed and all areas of the hotel were exceptionally clean. Breakfast was copious and delicious. Thank you to the whole team! N.

The rooms were a touch small perhaps for double occupancy but this is not a complaint by any means.

Fantastic location less than 5 minutes walk to Gare Annecy (transportation hub) and Old Town Annecy. Many wonderful restaurants close by, a small supermarket on the corner (where I was able to get a sandwich and drink to bring on my hike around Lake Annecy), not far from Lake Annecy. The room was clean and nicely appointed. The staff (especially the young man Simione) was welcoming, friendly and helpful. I plan on returning later this year and will absolutely stay at this hotel again.

For my trip, there was nothing I didn't like. If I had more luggage I would have struggled but if I return for longer or with my husband I will simply choose a larger room.

The staff is very friendly and very considerate. When I was leaving, I didn't have time to take breakfast, so they offered me a free coffee to go, and it was so good coffee. They rescued me that morning 😁😁 The location is also very good, 5 min walk to the train station and very near the city center where all restaurants are. I can't say anything about the breakfast because I didn't have time to have it.

The room was a little too small, but it's okay if you are planning to be outside most of the time, which is what the city is for.

Really comfy bed, so slept very well, very friendly reception staff, great location close to bus and train stations, quick walk to the old town.

The room was small, the bathroom was a separate toilet, a separate shower and then a basin in the room. It was fine as I was travelling alone, but would have been a bit odd if with a friend. I felt for the size of room & facilities generally the hotel was expensive, however J think that is Annecy.

I would definitely stay here again. The hotel is new, everything works perfectly, and there are lovely details throughout. As a European, I found the breakfast selection ideal. The ladies working at breakfast and reception were very kind and made my mornings enjoyable. A special thanks to the receptionist, Simi (apologies if the spelling is incorrect), who was exceptionally helpful and pleasant to talk to. The entire staff is wonderful ❤️ The location is excellent and quiet. Keep up the great work 👍

Stylish with friendly staff. Excellent location - short walk from the old town. Good breakfast although see below.

The room was very hot so we didn’t sleep well but that was probably our fault as we didn’t find the air con! Would have been good if we were told about it. Breakfast good but the pastries were not as nice as we have had elsewhere in France (a bit bready). Parking not right next to hotel which was a bit tricky with young children.

We had a suite with a separate living area. Although there was no door between the living area and the bedroom, they were still two distinct areas, which meant that I could read in the living area while my husband was sleeping.

The glasses for water at the bar were dirty! Luckily I checked the glass before I added water because there were actual stains on it ! The other glasses weren’t spotless either! Astonishing because everything else at the hotel was very clean!

Location is excellent, very close to train station and old town. It’s quiet, bed is comfortable.

The toilet. I have no idea how it is designed. I am an Asian man about 5ft 10 inch, 1.80m, my foot can barely touch the floor when sitting on the toilet, my wife is much shorter Asian women, her foot is completely off the floor when she is sitting on the toilet. you can imagine how tall is the toilet.

The communication between hotel and patron was very poor. Our request for a reservation at a local restaurant was taken but not conveyed properly to us. We had extreme embarrassment when we were told at the restaurant that we had no reservation when we went there. Luckily on a very busy night we were able to have a meal at another restaurant.

We had a lovely time at this hotel. Everything in the room/hotel were as described, very clean and modern (and comfortable). Location was great, we came by train and the hotel was a 2 min walk! Lastly, the staff at this hotel are really lovely, all staff were super helpful and friendly. Oh and the breakfast was delicious!

Nothing!