Location is great - near the lake and right beside the loveliest part of Annecy. Breakfast is extremely good. Rooms clean. Staff very nice with one exception.

Decor is a bit subdued. With lighter colours would be much more attractive. Also lighting in room could be much better. Male receptionist who “welcomed” us when we arrived late on the evening of 23 September was the exception to otherwise helpful staff. Only saw him that single time but he gave a bad initial impression. A small point if the management read this. Change the carpet in your lift which has seen better days and also looked as if it had not been hoovered for a week. Creates a bad impression in an otherwise very clean hotel.

Terrific location

This is a good hotel but with a few changes it could be a great hotel. Reception staff mixed - one good, one not so good. Help with luggage on arrival is always to be welcomed !! Helps if reception staff really know the good restaurants to recommend and are passionate about their city. Just asking how your journey was on arrival is a nice gesture as is asking where you are travelling to next. Ok doesn’t need to be for every guest but pretty easy to work out who is a tourist and who is a business traveller.

Excellent stay in a prime location. We added breakfast to our stay and the selection was varied and plentiful. if just a little pricy. For a 'Deluxe Double Room with balcony I found the room to be smaller than expected, with little space around the large bed. Having said that, it was comfortable and in warmer times, the terrace would be delightful with its view. Housekeeping was first class. I made a comment at reception and within a few moments an error in their presentation paperwork was corrected. I was duly impressed. Also impressed with recommendations for dinning out .. .. and the very good malt in the bar.

Just the smaller room than expected but not too much bother.

Location!!!!

The room I was in was facing the street. The noise of traffic snd sirens in the morning was deafening.

Jacque at the front desk was the best. His recommendations were perfect. The location of the hotel is excellent. Across from the park and at the entry to the old town. Couldn't ask for a better location. Parking is very affordable. To shoot with the whole family room was very large for three people. We did not have the buffet but looked at it and it looked amazing. Highly recommend for anyone who's visiting.

Nothing

The hotel was in the perfect location in old Annecy, very close to the lake. we were walking distance from everything we wanted to see in the old city. The hotel had a delicious breakfast and had a nice aesthetic. The staff were all extremely helpful, especially Thierry. He went above and beyond to help us make our stay comfortable. He even rescued us when we realized we had left a valuable item back in the room and helped us arrange to get it back.

The fitness center was extremely small, and only had three pieces of equipment and some free weights. The elliptical was not functioning properly.

I am from Annecy but now live in New Zealand. This hotel is in a great location, you can walk along the lac, the Jardin D'Europe and Le Pâquier. The breakfast was good with quite a bit of different options. I highly recommend this hotel for the location, the design and the breakfast.

The gym was a bit disappointing. There were only few dumbbells instead of the whole track. The heaviest one is 5kg. I guess it is ok if you were not looking for a proper workout. But if you are after a good weight lifting session this might not be good enough.

The location of the hotel was perfect. It was in close distance to all the areas of Annecy was wanted to visit. We loved being directly across from the canals. The staff were helpful and kind. We were happy that we were able to bring our cat along for our stay. The hotel was modern and quiet. The shower pressure was enjoyable.

Our family room was very small for two adults and a child. We could barely move past the desk when the cot was extended and there was a large door in the hallway that we had to open every time we needed to access the bathroom. The door was a hindrance during our time in our room. Most of the channels on our TV did not work. I recommend more international channels or at least the option to add more languages are available for subtitles, not every guest speaks French. The breakfast was not to our standards.

Location is perfect. The staffs and manager is very helpful. Even though our next booking at the Alps De Huez was scammed, Le Splended Hotel Lac D Annecy staff helped us to communicate with the tourist office and assist us to look for another accommodation. We couldn’t be more grateful to them. We will definitely come back again to stay in this wonderful hotel.

Nothing that I dislike.

The location was great. We visited the old town Christmas market. The hotel staff were friendly and helpful. We got a complimentary drink on arrival. And supplemented our parking ticket. The room was lovely. And the bed was big, and very comfortable. The Christmas decorations around the hotel, was a great bonus.We had a great stay. Would definitely recommend this hotel. Thank you.

We couldn’t fault the hotel.