Located just behind train station. Convenient to go anywhere at the old town. Breakfast is ok. Some days they provide very fresh bread and I love them. All Staff are really kind and always with smile. One of the staff is able to speak French, fluent English and even Mandarin. I was so surprised. I had a few enquiry before and after the stay, the customer service respond me very fast, and it was very helpful.

Still could hear the sound of the train but it didn’t wake me up from my sleep. Maybe because there is no train during midnight? Would be nice if breakfast could have little switch everyday as I’m there for entire week, kinda tired of the same thing every morning at the end. (But they were nice). One thing maybe nice to improve is that they didn’t replenish tissue paper in the bathroom when it went out ( the one near the sink not the one next to toilet)

Close to the train station, loads of restaurants and Cafe's and town. The hotel was very modern and vibey, clean and comfortable. Staff were helpful.

We had a roof box on our car which meant that we could not fit into the 1.95m parking. Unfortunately the hotel did not have any other recommended options for us and were not aware of costs etc. They did allow us to take the roof box off and store it but this was a little inconvenient as we had to unpack the box and we didnt need the luggage in it. It all worked out in the end but perhaps the hotel could have a list of alternatives and costs with a map available?

What a great easy to find, centrally located hotel. Right next to a railway track but you dont hear anything, super sound proof rooms. Very reasonable price room, comfy beds, great staff was perfect for us driving from the UK that wanted somewhere safe to leave the car and great for us to stay. This hotel has a great underground private car park which is an additional cost, but well worth it. We were able to leave most of our stuff in the car without having to drag it all up to the room. We walked into the old town in 5-10 mins, great restaurants and coffee shops. The Saturday Farmers Market in the old town was real treat, tons of stalls, cheese, bread, fruit & veg. Even found a great ice cream shop had goats cheese & Lavender ice cream. LOVED ANNECY what a great little find!!!

The pillows were awfully uncomfortable and not good quality.

Comfortable family room Fantastic breakfast with lots of tasty healthy choices (& some not so healthy) Really close to old town centre, restaurants and shopping centre

Parking queue when we arrived going out onto roundabout as entrance to car park is shared with public car park. Parking charge of €19.50 was not clearly mentioned until just before arrival (despite me looking specifically for additional charges when booking). However still good value for secure parking in such a central venue

Great location, very close to downtown Annecy, with underground parking that makes life easier. The hotel staff are friendly and helpful—from check-in to breakfast and dinner service very nice experience overall.

The hotel is very close to the train station. While you don’t hear the trains at night, in the morning you can sense the proximity. Still, it’s very convenient if you are a train traveler, it wasn’t my case.

Location is bang next to the Annecy Train / Bus Station. There is a shortcut from train station to the hotel as well which we didn't know about. The room was great, adequate space, large window, bathrobes. The location is close to the center of Annecy as well -3 mins walk and you're in the streets with loads of restaurants, shopping etc. Quite close to the lake as well.

I always try to stay at Novotel no matter where I go in the world, because I've never yet had a grumpy staff member. They are always absolutely lovely and this is what's most important to me. And that it has 24 hour front desk. And I know the quality will be awesome. And I always feel safe. Also, because most always have the Creme Brulee on their menu which we LOVE!! Thank you Novotel.

Location was great, just within 5 mins or less from the Annecy train station and walking distance to old town historic sites. Room and bed was very comfortable. Shame we were only there for a night and didnt get to enjoy the room much as had to leave at break of dawn. Staff were very helpful. We paid for breakfast and requested for a takeway but manager night before didnt arrange. However, manager on duty n the morning was kind enough to offer drinks, chips and whatever e he could which helped a bit as our train as at 5:45am. Safe, no frills hotel with loads of essentials s for short stay.

Paid for breakfast, but breakfast doesn’t t start until 6:00am. Had asked manager on duty the night before to arrange for takeaway hot breakfast or sandwiches which he promised he would but he never did.

Breakfast was satisfactory, with a fairly limited selection of foods. Service from staff at breakfast was very good. Staff working on reception were consistently polite and friendly.

The overall food menu for lunch and dinner was really quite narrow, with very little choice available. A more basic bar snack menu, would attract more clientele in the evenings

Central location & access to local buses room was good size, clean & good temperature Casual welcoming staff Safe parking area

Stupid automatic 'movement' control on toilet light had a short activation period maybe a couple of extra plug sockets. there was a row of them beside the tv but too close to the tv for my adaptor to fit (& with no table close by would be too inaccessible for phones etc on a normal cable link