Central location allows walking everywhere, including from/to station. Rooms are furnished in a warm and contemporary style. Safe box and small refrigerator were useful. Lots of bath towels, comfortable bed and efficient wifi. Convenient access both by lift and stairs directly from street to bedroom floor.

Not hotel's fault but it was noisy late at night with lots of shouting, even till 3 am. Didn't expect this at the end of October during off season. Although streets are pedestrianised there are deliveries and rubbish collection very early in the mornng and even with window closed it woke us up. TV channels don't include sports (eg. not able to view PSG vs AC Milan).

The location and charm of this hotel is superb. We were initially disappointed we weren't getting a view of the canal with our premium room, but actually the view we DID have of the castle and the old town was delightful. The hotel is exactly where you want to be, within mere steps of the cobbled streets, restaurants, bars, market, canal, lake, castle - everything! Parking at the Hotel de Ville was only 5 minutes walk and you get a generous discount being a guest of this hotel. Our room was spotlessly clean and quite quirky being in the roof trusses - only a little bit of stooping required in the shower!

To take a shower in our room on the top floor meant having to sit in the tub and use a shower attachment. Not a major issue but not ideal either. We stayed over the weekend and the downside to being close to the bars and restaurants became apparent at around 2am on Sunday morning. I wouldn't imagine it's as rowdy as that during the week but it did keep us awake for a couple of hours.

I had a wonderful stay at this hotel! The location was perfect, offering beautiful views and easy access to all the attractions in the area. The apartment itself was clean, comfortable, and well-equipped with everything I needed for a pleasant stay. I appreciated the cozy ambiance, which made it feel like a home away from home. The host was also very friendly and responsive, ensuring that I had everything I needed. Overall, it was a fantastic experience, and I would definitely recommend this apartment to anyone visiting!

While I enjoyed my stay, there is one thing that could be improved. Like, in the pictures when I booked the room, it said with view to the lake, however my room wasnt exactly facing the lake, it was by side. Maybe, showing the exact view of the selected room is preferable. Overall, this is minor, but addressing them would make the stay even better. Thank you!

What a gem of a hotel. We visited for the Christmas Markets and we had the perfect location and the most breathtaking view. Our suite was the Emperor suite and it had 2 amazing views and a lovey balcony to enjoy our chaud vin overlooking the magic of the markets and the lake and mountains. The room is huge and we had a great bathtub to enjoy. The bed was very comfortable and the room extremely quiet .. amazing given the location. The double glazing is perfect. Dinner at Corza was phenomenal and so well priced. A beautiful village and a great hotel.

Nothing

The location is very central in Annecy Old Town. Beautiful views of the river and loads of places to eat and drink within metres. We were on the 3rd floor and couldn’t hear the street below at all. We were out in the evening for dinner so might have been busier/noisier then but we also slept in late and weren’t woken up by noise in the morning despite the street being bustling when we got out. Decor really nice, air con good, a bit noisy but perfect for white-noise people! Really reasonably priced for the location and quality of the room. Absolutely loved it and will def visit again.

Nothing. It was lovely.

We had an excellent time in Annecy and the hotel's location is a huge + if you're looking to stay downtown. You can walk to the main attractions and the hotel is surrounded by A LOT of restaurants and ice cream shops. The rooms are comfortable. I was a bit worried by the noise at first when I saw that the main door is right by a lot of restaurants but it turns out that it is very quiet (our room was on the 5th floor though). Check-in and check-out was smooth and the staff very nice. Also, I used the Parking they recommended and was able to get a discounted price.

I would say that my only "con" is the price, I do find it a bit overrated for a 3 star hotel but I guess it's the price of being downtown.

You cant get any closer to the centre, clean quite and warm, breakfast is good, a larger hotel than it looks, staff were warm and welcoming, easy to find waking down a very steep hill, as you drive up you will see a underground car park, park in their and the hotel will give you a discount card when you exit, very easy and cheap. walk down the hill and it is easy to find take the lift to the 1st floor and the reception is there; drop your bags off and explore.

hotel is looking a bit tired but good value and the staff and beds are comfortable

The breakfast was adequate, coffee was good, and I really enjoyed the pastries. The hotel’s location is inside the village which was conveniently located within walking distance to most everything. It is a 10 minutes walk from the train station. The train was late, so we arrived late. There was someone there to greet us with a smile sometime after 11:30pm. We got a Junior suite for a family of 3 and there was plenty of room. The toilet is separate from the shower area which gave us plenty of room.

Everything was positive with our stay.

What a fabulous hotel in the middle of everything in Annecy! I happened to get it by absolute chance -- there must have been a last minute cancellation, as every hotel in Annecy was full for the Film Festival. What a great chance it was! The room was marvelous -- with a window that looked out onto the Palais d I'Isle. Despite the hotel being right next to the most popular ice cream place in town and in the heart of everything, the room was quiet. With a comfortable bed, it was a great night's sleep. I would most definitely stay here again.

Location is excellent. We booked a room with a canal view and had a great view with balcony. We parked in hotel de Ville parking garage and it was easy in and out. Short walk to hotel. Overnight charge with hotel discount was only 5.5 Euro. Easy walking to anywhere in old town. Room was very clean!

Rooms are a bit dated and a slight odor from the plumbing but probably common in the older part of town.