The hotel is nice, clean and in very excellent location. Bedroom is spacious and bed is comfy The breakfast was great. Overall I enjoyed my stay, however there seemed to be a problem with the price on booking.com or so they say,, I booked for a certain amount on the website and on my checkout they asked me to pay double the price I reserved for saying that there is a problem on the website, I explained that I booked the hotel based on what's on the website and end up paying that amount. I sensed that they aren't happy with it but it is not my problem and they should fix it with booking.com

location, nice and polite staff members who are always ready to help, cleanliness, comfort of the bed, cosy room, beautiful restaurant with a small but nice balcony, and great breakfast with a good variety of food

maybe some facilities could be renewed/improved, such as television and fitness centre. also soaps and shampoos could be more abundant and of better quality

The staff very helpful and kind. The hotel isn't the newest, but the rooms were clean and were equipped in everything what we needed for the stay. It's located near the city center, just few steps from the Batumi Promenade.

Location is great, park and old town and shops are close by. Check-in was fast and seamless. Breakfast included and menu changes every day, so one will not get tired of the same food. You can also enjoy a glass of Georgian wine for breakfast. My room had all the necessary facilities: AC, fridge, kettle

Bathroom was worn-out a bit, especially the rusty towel dryer. The sink tap was not properly fixed and moved, which made it a bit annoying to open it and close.

The staff was friendly and polite. The breakfast was good . Cleaning was available daily. There are markets and restaurants close to the property.

There was only one trash can in the room. It was in the bathroom.

Good location, friendly stuff, large room, good bed.

Normal breakfast, but it would be much better to buy a good coffe maker instead of instant one (it is more necessary at breakfast than chacha and wine, that were served). On photos there were better bathroom accessories (shampoo etc) that were in fact given.

Good value for money. Not far from the beach and old centre. Clean room and very comfortable bed.

Noisy street along the hotel. No coffee machine

Very well located hotel with usual standards and good service. The rooms are large with a nice balcony. The breakfast buffet is exceptionally good.

The fan in the bathroom is so loud that using the bathroom at night wakes everyone up. In addition, water is constantly running out somewhere, so that there is always a puddle in the bathroom.

The location, big rooms, the balcony and the staff

I think they should put a bottle of water in the fridge

Bella was an amazing person, she was so kind and she has amazing hospitality. Location was also really good.