We rececieved a warm welcome and throughout all the staff were very helpful and polite (we are not German speakers). It was centrally located but quiet, easy to find, with parking available (€7/day). This was an older style, grand building (late 19th century), very well cared for and very clean and tidy. An excellent breakfast with a good range of choice. A good lounge area near the bar and reception to relax in during the evening. Wi-fi (included) was easy to access. The double room was ample for our needs, and included tea/coffee facilities.

There were no negatives to our three day stay.

I really liked this hotel. It was like stepping back in time to a more elegant era. The room was really comfortable, but it also felt that it had a touch of class in the furnishings. At the same time it had everything you needed from a more contemporary point of view. The receptionist was exceptional with good English and ready to provide information about everything I needed to know. Dinner, in the more expensive, of the two restaurants, was an exceptional experience with good food and even better service.

The hotel, it's location, the breakfast/ food, room and staff were all excellent.

As this is an older/ historic property, in the centre of town, there are limits to the facilities it can offer (e.g. it won't be able to offer a pool, gym etc.) but that is to be expected. Therefore, this is not really a downside. Everything it does offer is very good quality, in an historic hotel, in the centre of Eisenach, close to all amenities. Highly recommend.

Excellent breakfast, welcoming and helpful reception staff, short walk to station and to town, I do like grand nineteenth century hotels. A michelin restaurant next door (sadly closed for winter) and a Bavarian beer house in the basement.

No hot water one morning and erratic heating, rooms could do with freshening up. A little scruffy around the edges. However would definitely stay here again.

Great stay. The room had plenty of space to move around, the bathroom was clean, the bed was nice, the breakfast had a variety of items to pick from, and the food in the restaurant downstairs was delicious. Plus, the atmosphere in the restaurant reminded me of the beer halls in Munich. Also liked the easy paid parking.

Nothing comes to mind.

This is a classy hotel charging mid-market prices. For example the tables in the breakfast room had white starched tablecloths. The location is perfect - about 7 mins walk from the station with the old town just beyond (a treasure trove for Bach lovers). Buses to the historic Wartburg castle with its Luther and Wagner connections leave from just across the road.

As in virtually all hotels the shower floor was slippery. (I used the bath mat to get round this, as always!)

Loved everything about this stay. The hotel is from a different age, like all good hotels, and they make the best of it. I also loved the location a quick walk from the station. A tip if you come by public transport is to use the entrance from the car park, you save yourself the ridiculous, luxuriously carpeted staircase Another tip if you are in Eisenach; Do the Bach Haus.

That staircase with a heavy suitcase (see above.)

The location

The room for 2 peoples was too small. The cupboard was very dusty on top where we had to put our suitcase in order to have a little move space. All the dust fell on me when getting back the suitcase from the cupboard.

Clean, stylish rooms. Comfortable temperature. Staff were very friendly and helpful. Location was great — such a close walk to the station.

Breakfast was okay, but I am gluten intolerant, so options were limited.

Very comfortable hotel - clean, spacious, accommodating, helpful, great breakfast, location walking distance to many sights! Parking good. This was our third stay and we love the hotel and city

We truly loved everything