room was immaculate. pillows, bed, and duvet were very comfortable. location was perfect for exploring the city. Breakfast was excellent. We were able to store our luggage with no problem. front desk staff very friendly and helpful.

the telephone didn't work, and neither did the temperature guage. A young fellow came up immediately to see if he could make them work but said we would have to wait until the next day.

Sarah W at the front desk was invaluable ...she was so helpful with interpretation...our car broke down and she was fantastic same with the other Sarah at the front ! Can't say thank you enough it made a bad situation so much better ! So we could enjoy the beautiful city!

Beds where hard ...some like the. That way but not me..more comforters in the room would be nice

A great location near the bridge and the old city. Very nice hotel with friendly and helpful staff. The breakfast buffet was very good with lots of selections. I would recommend this hotel to my friends and I would stay there again if I visit Erfurt again.

Everything was good, No complaints.

I liked the location and easy check in. Furthermore the thermostat at the heating. But, the preset temperature in the evenig wasn't adjustable. See my comment below. The breakfast was fully ok. Friendly staff.

To control the heating you can see digital thermostats. Which are predefined. Which is good in general. It is not adjustable by yourself. My room 903 based in the groundfloor had two outer walls (near the parking entrance). For guests staying there it is good to know. Because the third company defining the temperature stoped the heating from appx. 21 o'clock. During my stay the temperature this night was minus 3 degree outside. Because of the groundfloor and outer walls the room was freezing cold in the late evening and at night. I awake because of the cold temperature. Ask the friendly staff, if they arranged the adjustment of the predefined conditions of heating.

Very comfortable hotel, with friendly and helpful staff, located in the historical centre of Erfurt. We had an excellent room, overlooking the Krämerbrücke (a bridge with houses on) that gives the hotel its name. The breakfast was also top notch.

In the heart of the Krämerbrücke district. Very friendly and knowledgeable staff. The hotel was spotless. The layout of the room and furniture was wonderful. Amazing breakfast included. We were happily surprised by this gem of a hotel in a lovely German town.

Location was wonderful. Clean room, mattress could have been more comfortable though. Good choice of items for breakfast and plenty of each, very good coffee machine at breakfast. Efficient reception staff, helpful with booking taxis etc.

Only German language TV programmes available, not helpful when you want to be able to watch something at the end of the evening and Netflix option unavailable for hours on end. Corridors could do with more lighting at night.

It was in a great location to the sites and the main train station. It was comfortable. Breakfast was early at 7am. And many specialty coffees were available.

No coffee in the room, but it was available in the lobby.

One week in Germany, four hotels, and this was by far the best of the lot. We had one of the rooms overlooking the "bridge", and it was exceptional. It was huge, the beds were great, the room had coffee service (A BIG plus) and air-conditioning (also a BIG plus). The full service front desk was staffed by excellent individuals who did a wonderful job explaining what to see and how to get to the places we wanted to see. Included underground (free) parking was very welcome.

No issues what-so-ever.

Excellent location. Helpful staff.

Breakfast dining was crowded. Replenishment of the buffet lagged behind demand. Staff did their best but a fully booked hotel over the weekend meant big gaps in the Breakfast offerings