The Location is Excellent 👌 The Stuff are very friendly

Could improve furniture facilities.

Dear Ilios Hotel Resort, I had an very good experience during my stay at your hotel in Malia. The staff was very friendly and helpful, creating a warm and welcoming atmosphere. The location was good, right in the heart of the Malia strip, making it convenient to explore the area. Additionally, the proximity to the supermarket was highly convenient for daily needs. The accommodations were comfortable, and the overall ambiance of the hotel contributed to a good stay. I commend the Ilios Hotel for its nice service and good location. Thank you for making my time in Malia enjoyable. Best regards!

The owners were so friendly and helpful recommended places we should go to always asked us if we needed anything when we go there she said our room was just getting cleaned as the cleaner was on her own which was fair enough men and my wife thought we would buy a drink at the bar and the lady in charge was like that's on us enjoy. Then within 15 minutes our room was ready lovely an clean don't believe all the comments about things being stolen there are large groups of young people that go and i think this is were stuff goes missing between them, the owners are very nice and trusting people go absolutely out of there way to ask if you need anything we even left our balcony open at night and went out with our belongings in the room and nothing went missing we used the pool on the last day was very clean and enjoyable. Our room had complimentary air conditioning which worked very well. Would definitely stay there again

The only thing we didn't like is the beds we're 2 singles pushed together and one was higher than the other other than that they were comfortable

OMG staff was so nice and helpful, thank you Maria and Anna ❤️. The location is great, close to all grocery stores, entertainment venues, the beach and restaurants. The hotel is by the main street, but you hardly hear any noise from entertainment venues unless you go out on the balcony and listen for it. the pool and area awesome...will book again for next trip.

Could include e.g. hand soap for wc and dishsoap and brus for washing dishes.

The room was extremely clean and the staff especially Maria was really sweet and helpful.

Some free toiletries like soap/shampoo would have been nice. However considering the rest of the amenities this was a minor thing. Supermarket is very close by and we bought everything we needed from there.

The place is situated in an excellent location right in the heart of things. Would recommend to my friends. Price was really good and we stayed there for 3 days. It's a bit old when it comes to design wise but still perfect for a family vacation. Everywhere was clean and it was very spacious.

There is no lift so ideally if you have heavy luggage you take a bottom floor as we had to carry heavy luggage about 3 floors up. Parking is available on site but very limited to about 3 cars but we were always very lucky and managed to have a space available. There wasn't an ac in every room so we left the door open to be able to reach 2 rooms so it was hard to cool the rooms.

Great location close to everything, very affordable and amazing value for price. Cleaning and sheets/towels replaced everyday Decent variety of food and drinks available at the bar. Kind and helpful staff. Not too crowded.

Minimal kitchen supplies. Thin walls, you can hear everything and everyone in the hallways/adjacent rooms (especially bad at night when people come back drunk). Wi-Fi not working in rooms, had to get on balcony.

Everything was excellent, the rooms, the pool, the bar, the food and drinks, and suitable for families as well, and the best of all is the hotel team, they are very understanding and very nice, and you can talk to them about everything you want, and cleanliness is very important to us, and we got it from without any complaint. In fact everything was just perfect and we will be back next year for sure.And we will not forget the ideal location of the hotel because in fact you will not get a hotel with all those privileges for this price. Thanks to everyone there it was an unforgettable vacation. I love you all.

such a lovely stay!! maria and the dutch bartender (didn’t have the chance to get her name) were wonderful company!! anna behind the bar was also AMAZING! could have stayed and talked with her for hours, she was so funny and friendly! the food was amazing and the cocktails were lush! it was such a friendly environment

nothing could have made out stay better!

The staff were so lovely - the people there were great too, definitely made some great friends. The location is perfect for getting to the strip and beach in minutes

Some things like AC were a bit temperamental and it might be easier if rooms had 2 keys but still made funny memories from that