Very nice hotel, clean, with good food & water included. All personnel are just amazing, best attitude ever. Special thanks to Alex from reception who helped to plan a route by car for the sightseeing. Beach is 10 min walking, but we were with a car, so this was not a problem

Everything was good

I recently had the pleasure of staying at Solimar Ruby Hotel, and it was an exceptional experience from start to finish. The staff were incredibly welcoming and attentive, ensuring every need was met with a smile. My room was immaculate, offering stunning views of the pool and the mountain. Dining at their amazing all inclusive restaurant was a highlight, with a menu that featured both delicious local cuisine and international favorites. I highly recommend the Solimar Ruby Hotel for anyone seeking a luxurious and memorable stay.

Friendly and energetic staff very willing to help. Clean and tidy facilities always. Great food all day long.

Disappointing for an all inclusive hotel that a basic necessity like drinking water is charged for after the first complimentary bottle is finished. For such a warm environment such as Crete in summer this should be freely available around the entire hotel.

We appreciated that we had all we needed at our disposal( all inclusive concept). Pools open from 8 to 20,30, 2 pool bars, ice cream available all the time.

Coffee, sweets/cakes, ants in our ground floor room. Some of the people in the restaurant didn’t bother to answer to Hello… The other part of the restaurant staff & reception very nice, professional & dedicated.

Great for the price, the pool and facilities were amazing we found the room very comfortable and was nicer then we expected, perfect if you are young with many young people around and good vibes. The bar was really nice aswell and the staff were all accommodating!

The WiFi wasn’t great and the food wasn’t amazing but we still found things we liked to eat

The hotel is excellent. The food is very good and varied. The drinks were also varied. Friendly staff, quiet in the room. Everything you need was in the room. We arrived at 09-00 and could already have breakfast. Our room was ready at 10:00 and we did not have to wait long

-

Beginning from Check-in, everything was running smoothly. Very nice stuff, starting from reception to the cleaning stuff. The restaurant was always very clean and the food in a nice quality. Also the cuisine themes like Italia, Tex-Mex and Greek were done very well. There was always a place to find, in- and outdoor to have a breakfast or dinner. Both bars were very comfortable and the drinks delicious. All in all, a beautiful stay.

Manager and staff extremely welcoming and friendly. No request ever felt too big, ensured we had connecting rooms as we had kids. Food - good variety of choices each day. Even prepared a snack in our room as we were checking in after 23:00. Hotel very nice and well maintained. Pools were great. Rooms serviced everyday. Had a fantastic holiday largely thanks to how friendly and accommodating the staff were. Other family members arrived the day we left and are also having a great time

Not applicable

Amazing staff specially Alexandra very nice and kind . Two swimming pools. Relaxing atmosphere on smaller pool.

Main building is very old need updates. Old furniture and very old bathroom.

There you fell all like you are home, the food is very good depending what do you like but there is lots variety tips and you can choose from there which one you prefer, ……… the stuff is amazing is giving you a great welcome thank you…..

I like everything … all was ok