The staff first and foremost were incredible and genuinely helpful. Lost my phone in a restaurant, managed to track it online so could see where it was on the island. After explaining the situation to reception, the hotel manager / owner immediately made a call to his contact at police asking them to help me find it. After two hours, it was found and when I returned to the hotel, they were just as ecstatic as I was! Rooms are spacious, bright and clean. The only thing I would say the lower floor isn't super private, but generally a quieter hotel anyway! Spa was fantastic, although a little more expensive than what I'm used to paying for in 5-star hotels, great service ans treatments. The full-sized skin / body care gifts was a generous thank you. Quieter location, short walk uphill to get to the village. If you're looking for comfort, luxury, but with a personalised and boutique-hotel-like feel, then this is the place for you..

We loved it here! We arrived early in the morning and they were more than accomodating and let us relax by the pool and kept our bags and even offered us breakfast. We had drinks on arrival and everthing was perfect! Our room was lovely and the jacuzzi was perfect temp! Highly recommend to anyone. I personally think this is the best hotel in Santorini and away from Oia makes it quieter and honestly the views were better in the town especially at sunset which is only a very short walk. Supermarket close by too!! Thanks for the best stay!!!! ❤️

The staff, owner, and room were excellent. The food was delicious! The owner even cooked for us our first night. Angela the Concierge was so sweet and knowledge! View was amazing. You can see the entire sea from your room. The pool in the room was fabulous it was warm and made it hard to even want to leave. Accessible to FIA by a 10 minute walk and 15 minutes to Oia by taxi.

Hotel , staff , facilities and location all great. Would definetely stay again and highly recommend , the hotel is a short walk from some fantastic views in Imerovigli , maybe even better than Oia !

Breakfast could have had better cooked options. Scrambled eggs for example were very greasy. Poached eggs , options would have been good. And more fruit like Blueberries as I like my granola with lots of fruit ( not the wet fruit salad mixture in a bowl ) Pool could be heated as this time of year it makes for a very cold swim !

Just finished what I can only describe as a magical 5 night stay in cresanto luxury suites. From the moment we checked in till we checked out we were treated like royalty. Every staff member we encounter during our stay were so friendly, polite and always willing to help or offer some advice. First off I would like to say this property is absolutely amazing. The whole place,the rooms, the walkways, the pool area and surrounding gardens are spotlessly clean everyday. The rooms themselves are definitely worthy of 5 stars. But then you add the staff to it and it takes the whole place to another level. To Aspa and her colleagues who work and manage the front of house,they are so polite and happy to help with big smiles on their faces and everything is done really quickly for you. To my good friend Costa who works the bar and makes the most amazing cocktails thank you sir,I enjoyed the little chats we shared while you prepared drinks for myself and the wife. To the cleaning staff who take care of the rooms, again so friendly and polite and very considerate of the guests. They go about their work also with smiles on their faces and they do a brilliant job To the young man who brought us to our room on the 1st day. His name escapes me but he had glasses and like a little beard. So polite and informative of the property and surrounding area. To the man who I'm sure is the boss in the nice shirt and trousers!! but told me he was the garden boy😂😂 so friendly says hello to everyone he passes by and makes sure everything is good the you. It's a lovely personal touch that the boss is in and around the property and is so friendly to all the guests. The staff who look after the breakfast area each morning, thank you all so much. Breakfast is absolutely beautiful and plenty of it. We didn't eat in the restaurant but we had pool snacks, club sandwich and omelette and both were fantastic.

That we had to go home!!!

It was one of the most comfortable and interesting hotels I have ever been to. The most beautiful thing in the hotel is that all the employees smile at you and ask how you are every time you leave and enter the hotel, they are always waiting with a simply stunning smile. The food is excellent and the desserts are very tasty. Worth staying there

Any thing

excellent facilities and rooms. cannot fault this. very comfortable bed. breakfast was nice - buffet style with big variety.

location wasn’t great. does not face the caldera - it’s on the opposite side of the island, still a nice view of the sea, but not a caldera view. short walk up hill to imerovigli, but there is literally nothing to do in imerovigli. thankfully we had a car so we could explore - but if you don’t have a car maybe stay in Oia or Fira

The lady concierge was lovely and very helpful, the suites are immaculate, and the food was amazing. The buffet breakfast was next level, everything was so fresh, and you could have omelettes and crepes to order. We enjoyed having drinking at the bar with Kosta the very friendly bartender, he would suggest cocktails and wine which were very good.

The hotel prepared a lovely surprised in the room for our honeymoon, plus offered us a bottle of wine, a cake, and a bottle of ouzo for my birthday. The room feels luxurious and it's spacious. We loved the big wardrobe that could easily accommodate all of our clothes and suitcase, to maximize the room' space. The staff was excellent and caring, and the food was really good. We also enjoyed the facilities, and the gym is well equipped. The car park is quite big and there's always space.

Nothing major. Personally, I think the sunbeds near the pool should be replaced with something that's reclining. You can only lie on the beds but you can't sit with your back up if you want to read a book or watch something.

Wonderful location with fabulous views. The room was a great size and stylishly designed with a comfortable bed. We also really enjoyed our mini pool/hot tub and having our own outside space with a sea view. It was instantly relaxing to arrive at such a great hotel. The hotel also has a great sized swimming pool with a sea view. Breakfast was delicious and the service excellent throughout. Another bonus was that it is walking distance to lots of restaurants and bars (we went to a delicious restaurant nearby called Avocado which did good vegetarian options). We also had a relaxing massage at the spa. Highly recommend. We hope to stay there again. Thank you to all the staff!

The music by the pool was very loud.