A really lovely hotel situated inside the city centre on a pedestrian shopping street with no traffic noise and hence a good night’s sleep. Large tastefully decorated room with window and shutters, very comfortable bed, two chairs, fridge, luggage rack and double wardrobe. Staff friendly and helpful. Breakfast provided simple hot and cold selections.

This hotel was a real surprise! Beautiful, spotless; the room spacious and cozy. The air-conditioned wasn't working, they came and fixed it immediately. The staff at the reception and breakfast was extremely kind and helpful. Breakfast was generous. We'd definitely like to come back.

Honestly, everything was great.

The bed was good and the location couldn't be better. Atmosphere in de communal places is good.

After 2 days the breakfast started to make me less happy, it was a bit basic. The room had some typical small thingies older hotel buildings can have (second floor room), like one window not opening and clearly for some time already, one clothing hook in bathroom incomplete, fridge door not closing easily. but these are acceptable thing for this price, but also are things that seem easy to fix.

The lobby and common areas were decorated nicely, making it a very nice experience being there. Also the bathroom items (shampoo, etc) were of high quality.

While breakfast was complimentary, and quite nice, "special" coffee, like espresso, was charged extra. Typically smaller boutique hotels like this one do not have such hidden charges. It's not about the cost, it's about the mentality.

The location was great and the staff were very friendly. Breakfast was good.

My only comment would be that it needed a bit of TLC from someone with an eye for detail . So for instance bedroom lights not all working and 4k bulbs made the room feel harsh, shower head drooping off the rail etc. all minor stuff but can make a difference.

In the heart of the busiest part of town this unassuming doorway led to the loveliest hotel! The decor was a clever mix of traditional and modern. What a great location

The hotel is in a pedestrian only area so the sat nav couldn’t cope! Parking was in a locked car park a few metres away which was fine once we worked out where it was

The room was a good size and comfortable. Mostly everywhere looked very clean, the staff were kind. We were able to leave our luggage after checkout until time to go for the ferry, and there was plenty of space to sit in comfort on the ground level.

Unfortunately, breakfast time was disappointing. We had our small grandson with us and the high chair provided had not been cleaned since previous uses. Also it would have been good to have some fresh fruit available.

The Byzantino was a pleasant surprise find, a quiet oasis in a vibrant central street. The building was steeped in history and perfectly maintained in a very professional way with respect for the age of the property. The staff were second to none I have experienced and were welcoming, friendly, helpful and attentive.

Nothing to improve on from me

Nice boutique hotel, great breakfast, comfortable room.

Parking is a bit tough, there is a paid lot around the corner but if you’re lucky you can get a spot on the street over. Must be gone by 9am though as other cars may park and box you in.

Rooms were clean and large for a city hotel. Located in the middle of city we could walk to all major attractions and eat in the heart of the main restaurant area.