The hotel's location is perfect and very comfortable. The noise from the airport is only from time to time and very limited. The parking is very big with a lot of spots as currently there're expanding it. The spots infront of the hotel are concierge maintained. The rooms are 25 years old however our room was very comfortable with noce size, with comfortable bed, all expected accessories form a 5 star hotel. Big bathroom with a shower and a bathtub. As we were with a 1 kilo yorkie our room was with direct access to the garden park. What about the garden - perfectly maintained park with different kind of trees and bushes, 2400 metres of a signed jogging path and many game facilities. A tennis courts are present. The swimming pool is a beautiful masterpiece with a lot of sunbeds and bar served. The restaurant at breakfast is without missing a thing. The menu for lunch and dinner is full with outstanding meals, no chance for a mistake. The personal is very professional, smiled and friendly. Direct transfer to/from the casino facilities. Highly recommended and hope to visit soon again.

A little moisture in the bathroom.

Shuttle buses between the airport and hotel, and between the hotel and the city were extremely useful for people on a time-limited visit. Room was FANTASTIC. Really large, very comfortable with a very nicely equipped bathroom. One of the best hotel rooms I have stayed in. Staff were great, room service and food was top-notch. Nothing to fault there. Really fantastic hotel for a stopover near the airport.

Shuttle buses, despite being very useful, could be been more clearly explained ahead of time, including things like timetables in order to better plan the visit. The location, whilst advantageous with the shuttle buses, isn't really convenient to reach on foot.

Beautifully designed, very clean hotel with huge swimming pool and spacious rooms in excellent condition. Food and breakfast were fantastic. The guests could see amazing paintings and sculptures of local artists in the lobby of hotel. Outdoor movie with pop corn was great idea. Shuttle service to city center and airport. Hotel is close to Waterworld and to Anel Honey park. Our kids loved the visit to hairdresser in this hotel who helped them to create magical colors in their hair. People who work in this hotel do great job to keep this hotel close to perfection. They managed to create a magical atmosphere in this hotel where you can feel and enjoy Mediterranean way of living. We enjoyed every second of our stay in this hotel.

It’s a big hotel, with its own territory, outside / inside pools, spa and sport facilities. It is out of the city - nearest anything is 10-15 minutes drive. But for those traveling to Athos and airport the location is best.

Facilities are a bit tired. Carpets / furniture a bit smelly. Some wouldn’t notice, but for picky ones like me it’s not 100% ok. Breakfast is not what you would expect from Hyatt. Very little veggie / salad choices. Quality of the rest of the food is 7/10. You need to run around looking for a waiter to order coffee / eggs. The waiter (or the cook) don’t know what “over easy” means - better to explain.

One of the best hotels that I have been to! The rooms were excellent and the atmosphere in the lobby and outdoor facilities top notch with live background music (violin, saxophone). I ordered a few drinks at the bar and one was late to arrive, so the bar man didn’t charge me at all for all my drinks. That is the best service I have ever received!

Traveled with a 2 year old and great property for traveling with kids. Big comfy crib with toddler bedding in our room upon arrival. Christmas gifts for our little and high chairs at the restaurant. Indoor pool was nice and helpful to wear out the toddler.

Room service wasn’t consistent in quality. And things like extra requested plates or milk for the coffee were repeatedly forgotten.

Fantastic 5 star plus experience. Staff were fantastic. They did everything to make our stay exceptional. Pool area was spotless with plenty of sun-beds. We were given a free upgrade to a suite overlooking the lovely gardens. Transfers to both centre and airport were complimentary making travel very easy. City centre is around 30 minutes away.

All was great, maybe some traditional Greek foods on the lobby and restaurant menus.

The rooms are big and clean. Hotel facilities are great, including the pool and restaurants. About the room, the bed is very comfortable, the shower and bathtub are great (hot water and pressure), it includes all the things you need (softy towels, robes, shampoo, conditioner, toothbrush and toothpaste,... ), and overall it was very clean. There is a very convenient airport shuttle every 30 minutes and it takes 5 minutes to get to the airport. There is a huge mall close by (10 minutes drive) which has a great variety of restaurants and coffee places.

The hotel is located in an industrial and service area. If you want to go out of the hotel, you must have a car or use a lot of taxi services.

From the start when Anastasia checked us in, she was great, the experience was first class. We were celebrating our 45th anniversary and the manager had a beautiful cake and champagne waiting for us in our room. Very unexpected. The service by the staff was fantastic. Breakfast overlooking the pool ground was plentiful and delicious. We felt pampered.

I don't think you could improve on our hotel experience in this hotel.

+ The hotel is located in a very quiet and green area of Thessaloniki, very close to the airport, but far from the city center. + The rooms are huge (even the smallest ones), seem recently renovated and are well equiped. + The view from our room was pretty much 100% nature, which was very relaxing. + Beds are huge also and very comfortable. We really enjoyed our sleep. + Staff was super friendly and accomodating. + Free shuttle bus to/from the airport was a big bonus.

- No nespresso machine in the room, only instant coffee and a kettle. This is pretty standard in hotels of that league, so I was quite taken aback by the absence of it. - Rooms were renovated and looked great, but the rest of the hotel feels a bit dated. There are also other things that give away the age of the hotel, like the room service tray, which looked pretty old and a bit damaged. - I am not a big fan of carpetted floors.