Location was excellent. The hotel is directly connect to the JP Superstore offering lots of gift ideas and clothes. Just across the street from the hotel is the DFS Guam Galleria for more shopping. Down the hill is a short walk around 300-400 meters to Nana's Cafe where you can find a path to Tumon Beach for an early morning swim or watching a gorgeous sunset. The staff are friendly and warm. The hotel is about 3 kms to Micronesia Mall where you can find Macy's and a Don Quijote Village easily found on Waze.

Facilities are old, carpet is a little worn. Towels look old.

The property was in a prime location. The facilities were generally clean but unlike most hotels, housekeeping is only done when guests are in the room which is somewhat inconvenient because for work trips, we are usually out all day and expect house cleaning (when we leave the sign out) to be done while we are away.

The wasn’t much to dislike about the property, other than the fact that the traffic lights leading out sometimes have a glitch and it takes you forever to get out of the drive onto the main road.

Huge room, cleaning staff was very efficient cleaning our room when we were out of the room, hotel wasn't overly crowded, staff was very helpful showing us how to make delicious bimbap and even accommodating us for a kids activity even though we missed the start time, club lounge offerings at dinner time were great, kids accomodations were great: coloring, life vests for the pool, kid specific activities, sunglasses, play room

Club lounge was really busy some nights because the food was delicious and the kitchen couldn't keep up with the food demand

Breakfast was amazing. Delicious variety of dishes and great selection of bread and dessert. The bed in our room was big and comfy. Bathroom was awesome because toilet had a separate door and Shower room had a bathtub. It’s very relaxing when you hang out on the balcony at night and in the morning with a great view. Air-con can be adjusted which is convenient. Also this hotel has a convenient store where you can buy your snacks, drinks, & swimwear. Comforters and pillows were fluffy and soft.

We were delighted to learn that the hotel had a lazy river in addition to the swimming pool. Hotel rooms were very nice and clean. Great location, walking distance to shops and beach. Short drive to airport.

We appreciated that rooms were serviced every two days, however they were cleaned late in the afternoon, often when we were returning to the hotel. Would prefer if they were serviced earlier in the day when we were more likely to be out.

Love how it was so much fun, especially the lazy river and how it was so relaxing and comfortable in our room, especially the beds, AC, and the balcony for a fresh air plus love how they also have the garage to park!

Not that we didn't like but hopefully soon enough you guys are able to open the slides wer the lazy river is at and maybe also open a small shop or vendor for food and drinks just a suggestion! But we really love our stay and my kids can't wait to book again with ur hotel!

Good location. Walkable distance to good restaurants.

It was difficult to know the operation times for the pool and Lazy River Tarza. We went on Sunday morning (9-10am). The pool was open but Lazy River was closed…maybe making the operation times more apparent. Our key card envelope said it was open except Wednesdays only. No time information. This is no fault of the facility, but very sad that there’s only Lazy River Tarza after Mawar typhoon. It was one of the best water parks back in the day.

Ideal, comfortable and safe location. Great for layovers on Guam or vacations, with JP shopping center, cafe and convenient store in the hotel. Rooms are comfortable and have bathroom and kitchen amenities for guest.

I had to sign a waiver form for the water park, and my stay was not within the open hours of the park. This was not applicable to me, but I was required to sign it due to hotel policy, according to the front desk clerk. I may have misunderstood this, but I was asked to complete the wavier and I did. Other than that, everything about the stay and staff was wonderful.

The location is still great same as my previous stay. Covered free parking is available. Walking distance to Tumon beach. Great stores and restaurants around the hotel. Cold airconditioning in the room. Cleaners are friendly.

Room is dated, no view as well. Our stay also coincides with a construction happening on the upper floor. Receptionists dont usually greet you when you passed by the lobby.

The location of the hotel was a walking distance to great places such as TGIF, Honolulu Coffee, DFS, etc. The room was big enough to accommodate myself and my friends. Unfortunately, due to the weather we didn't get to enjoy the beach, but we still enjoyed staying at the hotel.

Some of the power outlets especially on the tv desk were not working. My room air con on the 3rd day started to ice, and was making some noises, even water got to drip out of the air con although it was still cooling the room.