The location was great across from the best beach in the West End. The daily breakfast was great. The complimentary drinking water was a wonderful surprise. The staff were all so lovely and helpful. Any issues we had were promptly dealt with. I would definitely stay here again.

The only negative would be that you could hear what we assumed were workers walking back and forth above us every morning starting at 7:00am as we had a floor above the one bedroom apartment we were in.

Breakfast fantastic. Ambiance, as well. Space in the rooms is very generous and spacious. TV stations fantastic. Common areas great for hanging out. The available water in the water cooler was a huge help. The staff was so helpful, they were helping before you could even think to ask for help. And they were very considerate of noise issues and the like. The furniture was almost all beautiful native woods, and the art work was great all around the hotel. The shirts in the gift shop were even really reasonable, especially the clearance ones!

Seeing bongs and the like in the gift shop was a bit worrying, but never noticed anything outside of there. The general feel of security of the area at night is not exactly reassuring (and I am talking like 8:00PM, not exactly super late), but we didn't have any issues either. And of course, that is outside of the control of the hotel, as this is probably the most popular areas of the island for tourists/dive shops.

We enjoyed the coffee and breakfast very much. The rooms were very clean and the staff was friendly and helpful. The location is across the street from the beach but very centrally located.

We reserved a King size ocean view room over 6 months ago. I kept the email from the hotel administration confirming that they would give us an ocean view room. When we arrived, they said they didn't have one available. This was the first impression of our stay at Mr. Tucan. The room available was an interior room and only had a queen size bed which was small for us. We made the most of it but as a first time guest, it did leave a bad taste in our mouth.

superb AC, great water pressure for shower, spacious room and bathroom, comfy beds, wifi works great (as LTE doesn't lol?) but it keeps disconnecting and you keep having to log back in, very central and great area, located just across the street from the beach where the hotel has free sun loungers

the free breakfast is worth skipping out on and getting from one of the fantastic nearby restos instead for like $10USD a person (yahongreh?, sandy buns or cafe el palo), the way the hotel is made all of the rooms share like an open common space between them and so at least 1 morning we were woken up by other people yelling to each other at 7am...

The staff were excellent—very helpful and friendly. Rooms were very clean and had all you need for a comfortable stay. The hotel is right off the beach and it’s easy to get a spot, especially when the staff will help you set up chairs and an umbrella that are free to rent. Free breakfast at the Crazy Bean restaurant next door is awesome. Many delicious options to choose from for breakfast and they also offer excellent rum cake and other treats. Service was always prompt and friendly. I would 10/10 stay here again and recommend to others for the value, quality, service, and location.

Wi-fi service could use some updates in terms of access.

Excellent location in front of the beach and close to all places. You can ask for a beach chair and beach towels. The staff was kind and helpful. The rooms are comfortable and breakfast was good, with different options. Definitely would stay here again.

The hotel didn't have a sign with the name outside, but it was easy to recognize. They didn't ask me if I wanted to pay with a different credit card when I was doing the check-in. I know you can assume that people are going to use the same card placed in Booking but it would be nice to ask because in my case I had decided that I wanted to pay with another credit card.

I think Mr. Tucans properties are in the best location. Their amenities are the exceptional. Even when we weren't staying on their property they allowed us to park in their lot for a minimal fee.

The long stair case up to the room. During the rainy season they are treacherous with out hand rails, as they are made of slippery tiles when wet.

I love the location, that breakfast is included, the amenities in the bathroom and how clean it is

That guests can't choose their breakfast. We can only eat the one in the included in the room price

It starts with friendly staff, immaculately, clean rooms, a lovely outdoor covered sitting area… Which becomes increasingly wonderful when it rains all day and all night! Included breakfast was also constantly high-quality and lovely staff.

The only fault is that you can’t get to your room without running through the rain… Otherwise perfect!

Breakfast was good. Nearness to beach was good, beach chairs and umbrellas good. Excellent service.

The noise late at night, motorcycles and cars playing loud music.