The food was just okay — nothing special. There should be a menu for small children, and it would be nice to have the option of a different menu style in case the main dishes aren't to my liking. I would have appreciated more variety or more options in general. The desserts were all the same, which was disappointing. Also, I didn’t like that the juices were from the brand Quanty.

Food was excellent- lots of options. Place was nice with a beautiful set up. Staff was friendly. Beach set up was incredible.

My hotel room was dingy and dimly lit. The bathrooms were old and had no counter space. The toilet paper was so thin. Shampoo/conditioner was combined and came in ketchup packets (women - bring your own hair stuff!!). Room cleaning was not great.

First of all I had to say that I’m not a person who complained for little thing, if on vacation I enjoy every minute.🤗 I But i have to say that when I get to the room I didn’t liked, I when to the front desk and there it was a lady Kimberly she is the most sweet,calm,professional, kind person that you can Talk to,to resolve any kind of the issue.The staff in this hotel are rely nice.. The beach is wonderful. If you have kids they have this place that you can lived then there, and they take care and entertain them., if you are not a picky person the food is good..

There were a lot of choices for each meal. We were always sure to find something we liked. The staff was very friendly and helpful. We are not native Spanish speakers, but there was always someone that could help us in English.

The option to purchase the internet package for use in the rooms was not available.

The staff was courteous and very helpful, they are very attentive and help us alot, more that i was expecting.

The food was somewhat repetitive and sometimes bland.

Staff were all so friendly and accommodating. And the hotel offered so many off site activities

Although they fumigated while we were there, there were still so many insects and ants. But we can't really fault the hotel for mother nature's decisions

the beach was super, friendly staff, excellent food selection and variations, very nice pool, hot showers, airport shuttle service.

No free internet coverage, i was told to get ready for the shuttle at 5:30am but it came at 6:30am

location , entertainment

no wash clothes in the bathrooms

Location

No hot water

Great staff and location. Good food. Excellent value. Highly recommended.