The room was nice and comfortable, and we really enjoyed the breakfast buffet — the food was delicious with a good variety. However, the individual prices for merienda or lunch were a bit on the pricey side.

We found it a bit inconvenient that there was no direct shuttle to the Disneyland Hotel for the breakfast buffet. We ended up walking there, which was quite far and uncomfortable in the heat. We had assumed there would be a direct shuttle between the hotels, but instead, we had to take the shuttle to the Disneyland Park first and then wait for another shuttle to the other hotel. It was a bit of a hassle, especially with young children. Lesson Learned: Do not avail breaksfast buffet in other hotels.

Absolutely incredible! The lodge was BEAUTIFUL, everything you would expect from a Disney hotel. I could have stayed there my whole trip and never leave the property. The rooms were huge, clean and so comfortable best sleep we’ve had on vacation. Staff were onto it and easy access to Disney parks plus got bonus discount vouchers for food and merchandise

It was a popular hotel so the line for the bus service after park close was LOOOONG! It is a little bit out from town but easy ways to get around

The staff are friendly and efficient the room was comfortable and clean, the shuttle bus to and from the Disney Park was clean and ran frequently so the wait was not too long, the food at the restaurants was delecious this was my 3rd stay at Disneys Explorers Lodge luv it.

I would prefer a paper menu at the restaurant in making my meal selection.

The facilities in this hotel is great, kids just love it very much. Staffs are friendly and helpful as well. We were there for birthday celebration, the staffs were friendly and gave us the birthday card and gift. And in the hotel playground, the staffs also prepared anti slipper socks for kids, indeed thoughtful! Restaurant staff were friendly as well and the food was good (the Chinese restaurant).

However, there was one thing spoiled the whole stay, the staff who was supporting Mickey character for photo, was extremely unfriendly and rude, he pushed the kids away while Mickey finished and walked out. In Disney Land, the supporting staffs are very friendly and kind as they still allowed kids to hug the characters or princesses when photo shoots are finished. However, in the hotel, the staff just rudely disallowed kids to just interact with Mickey after the photo session. I don’t think this is what Disneyland and the hotel’s purposes? Maybe to consider additional training to this staff? I didn’t notice his name, but that was on 26th May 2024 (around noon time).

We booked this hotel - 2 adults and two kids and when we got there we were explained that in the small print the breakfast was only the adults and we had to pay a lot for the kids. It’s definitely a con and a way to make money. This is not obvious nor explained at the time of purchased and we were not the only family saying this. It seems a real shame especially when you think you’ve paid for breakfast. It’s a con when your child is 5 and eats one pancake and gets charged 50 bucks.

Have been staying here annually since 2017 (barring the pandemic) and still loving it! Love how spacious the hotel and rooms are, various activities to explore within the hotel compounds. Koey from reception was exceptional and efficient, and I love her attitude! The elderly staff that helps people get taxis (bellhop?) is an asset to the hotel, in my humble opinion. He helps us to get a big cab to accommodate our luggages from all the way out from the hotel.

Staffs weren't as friendly and engaging as before the pandemic. Only got 1 sticker from a cast member (throughout our 5 nights stay) as compared to previous visits where we came home with hundreds of them! Celebrated our younger son's birthday for the first time, but there isn't any more of the folded towels with Disney characters and personalised names on it. I am SO very disappointed, unlike previous times when we celebrated my and eldest son's birthday here. Staffs at gift shop wasn't welcoming as before as well, very perfunctory and not smiling at all. Perhaps all of the staffs are overwhelmed by the sheer volume of people at the resort after the pandemic and forgot all about the Disney magic 😒

Nice and easy access to disney and the airport.

Paying such a high price and the hotel expect customers to pay for toiletries with reason that they support sustainability. But u can buy the toiletries. This add to their profit. To me, this doesn’t make sense. Should at least provide as a welcome gift on the first day.

the lodges are brilliant, a nice littel stay, although a little on the expensive side. but if you have kids, perfect choice for a nice family treat. The room was spacious. The staff, from the cleaners, to the check-in staff, to the concierge are very friendly. No water is not provided in bottles but in a dispenser, in efforts to reduce plastic wastage I guess! which is a fab move. The rooms do have a slightly musty smell though, but not as bad as some rooms we have stayed at on our trip so far. I would definitely recommend and if budget allowed, would stay here again! They provide a free shuttle to Disneyland.

They do not offer any discount (not even a little), for park entry, even as a Disneyland hotel guest! Prior to checking in, I did ask about airport shuttles, which they said they didn't have. But did not take the initiative to say there was a free shuttle from disneyland resort to the hotel that way, which might have been useful and more budget friendly for me than having to pay for a taxi from the airport to the hotel - which is not cheap.

Rooms are huge.

Food was pricey, no sundries available onsite.

Beautiful hotel and very comfortable!

- The swimming pool was under maintenance, not communicated on the booking page. However, we were able to use the indoor pool at the other Disney hotel. It was quite cold but they had a jacuzzi in the changing rooms which was nice. - I had expected more of a "disney" experience. - The price for adding the breakfast buffé is crazy. Was definitely not worth the money. The small cafeteria next to the restaurants however has a small selection which was well priced and very tasty. - I had expected something more for the children. A welcome note, cookies and milk in the room, crayons, a treasure map or something like that.