this is represent Prof. Pozzi, the VVIP our guest, expressed his appreciation to the Pottinger Hotel as staff meticulous and attentive, and thanks for the cake on his birthday.

We appreciated the early check-in (by 1 hour) that was provided. The corner studio was sizable, comfortable, with a large bathroom, and quiet.

While most staff members were polite, one - a gentleman - was peculiarly abrupt at the time of checking in. We noticed how we was polite with other guests, but not us.

The staff were incredibly attentive, consistently exceeding our expectations to meet our needs.

Nothing, the property and services could concur to those renowned five star hotels.

The lobby and rooms were very pretty and spotless clean; the staff were kind, helpful, and knowledgeable; the location is perfect for shopping and dining. Yat Lok and Seoul Noodles are across the street, Venchi is beside the hotel, Messina is a few steps away, La Vache is a 5 min walk away, and so many other dining options and cute cafes are located all around the area. IFC Mall, the Landmark are all walking distance. Lululemon, Cos, ON, Love Bonito, Don Quixote, Aesop, Vintage stores, etc. are just outside the hotel. The Central Mid-Level Escalators are also just a few steps away. Star Ferry 7 is just a few minutes walk. It's very cheap and easy to cross the Victoria Harbour to go to TST/Kowloon.

The A/C in our room could a bit colder because right outside our room at the corridor, it's very cold (which we like).

Loved the room! There is no breakfast option so we wonder if you might offer discounts at Oolaa for instance?

The location was perfect and very convenient to get to! But more than the location, it was truly the service that stood out the most. Sunny, Sing, and the rest of the staff at the hotel were always quick to help and keen on making the stay as perfect as possible!

There is a restaurant at the side of the hotel that has two entrances including one that leads into the hotel. However, if you choose to go through this restaurant, the staff in that said restaurant including its manager tend to be very rude to hotel customers. But definitely nothing that can hamper everything else that is good about the hotel itself.

Very posh boutique and the restaurant 's are amazing 😍

The air-conditioning either too strong or too week

Great location, friendly staff, and quiet despite the busy neighborhood.

Good location with easy access to main attractions and transport. Clean and spacious rooms, very comfortable space for HK standards. Friendly and attentive staff. Quiet internally, we never run into any other guests or heard them. Excellent shower.

Zero sound insulation externally, ie street noise was very loud and we were on the top floor. Had to sleep with ear plugs during our stay, note there is a rooftop bar next door playing music until 2am. No view to speak off as surrounded by tall buildings.

Stayed there for 4 days March 2025. The room is very clean and functional. Towels/linens were clean smelling always. The famous Yat Lok restaurant which was always busy is just across the street.

The only downside was the fact that we are seniors already and in order to get in/out of the hotel you needed to climb a quite steep set of staircase beside the hotel or take a long cut walking around 400m to get to the main road