The hotel is eco-friendly,everything is new,the views are spectacular

When we came,there were crowds of people,children shouting,the check-in took a very long time though we had made a pre-check-in earlier It took a long time for staff to bring to our room what we’ve asked for And of course our wedding anniversary,we wrote about it before arrival,it was our main goal to visit this hotel,to relax and celebrate our anniversary,but unfortunately the hotel just brought us 4 strawberries…you don’t expect such service from a 5-star hotel

The property had all the facilities we required each day. The staff are truely amazing !! Everything we asked - they would accommodate. Plenty of eating options. Pool was gorgeous with an exceptional view. Bed was super comfy and the room terrific.

The ONLY thing we didn't like was - it is a little out of the way. There are no shops within walking distance. However - it was only a 5 minute cab ride to the shops.

A beautiful hotel with a mesmerizing view of the sea from the rooms and all areas of the hote, including the gym. It is a great choice of accomodation in Hong Kong, especially if you were on a vacation with your family, away from the hustle and bustle in the CBD areas of Kowloon and Hong Kong Island.

No shops and reataurants around the hotel. However the hotel provided a shuttle bus to the Ocean Park MTR station, that was pretty convenient.

Bedroom was amazing with amazing views.Nice touch with the books etc.Very comfortable.All very functional. My shower Gel bottle was empty ,but that was my only complaint.

The light house was crazily packed.would advise you open your Italian restaurant as soon as possible.

The hotel is probably one of the best I have stayed in for a long time. Very comfortable, always clean, spacious. Great facilities, wonderful food, lovely views and the staff are fantastic and helpful.

Great view and room. Staff were attentive and friendly. Buffet was amazing with great choices.

Slightly inconvenient location but hotel provide shuttle bus every 30mins to Ocean Park station.

The room was incredible. The view was spectacular and the bed and furnishings - the linens and robes and towels very good - the food - Breakfast - Lunch - Dinner & Tea were all outstanding. Excellent staff at every turn - room service and maids - concierge and check-in - restaurants and management - an incredible staff - leadership should be very proud.

We don't have a single suggestion to improve what we experienced. We stayed for four nights. You can learn so much about a location like the Fullerton in that time, and we have no suggestions to improve. That is an honest assessment.

We absolutely loved the huge windows in the Ocean View room as the view is stunning! Really showcases a different side to Hong Kong. The bed was very comfy, and the air conditioning was very effective. It was also great to have two seating areas within the room. Appreciated the effort in the "eco" department. The room had reusable water bottles to use during the stay and a 'large' wet bag to use by the pool or if you were going for a hike. Loved that there was a Nespresso machine and delicious teabags from TWG. The breakfast buffet was great, the only thing I would love is proper coffee, rather than machine coffee. There was always an abundance of staff and they were very helpful and attentive.

For me, the only thing I really didn't love was the fact that you couldn't order a drink or have any food in the pool area. Or even in the seating areas close to the pool. One of the things I love about a hotel pool is to sit and enjoy a cocktail and maybe a snack or two. There are also many children/families in this hotel, which I totally get due to its close proximity to the Ocean Park water world. If you are travelling as a couple, just something to be aware of. As a parent of 4 (now grown-up children), I am definitely not anti-kids, but I feel like it is worth noting.

Incredible swimming pool views. Comfortable beds. Tv with air drop options. Fantastic selection at breakfast buffet. Good location.

The bed sheets smelt damp even when they were changed.

The room is clean and looks new, with a stunning sea view. The room is also very spacious and bright. The renovation and decoration is warm and classy. It also has a sofa bed which can easily fit two kids, or even two adults. The breakfast is also of good quality, and the breakfast area also has a fantastic view.

The sound proofing of the room is not great; I could hear the noise from next door. The room doesn’t provide complimentary bottled water, which is for environmental reasons to save plastics. Understand this is for a good cause, and the hotel also provides alternative bottles and water dispenser along the corridor, but it is still somewhat not convenient, esp when you didn’t bring your own water bottle and you don’t want to use the ones provided by the hotel due to personal hygiene reason.