The design was nice and refreshing - made up for the small space. The breakfast amenities and i was upgraded to a new room.

Before the upgrade, it was very misleading since the internet photo of the room we selected showed the newly upgraded rooms and the difference between new and old is quite a lot! Also taxis never seem to know how to get to the hotel or refuse to drop off/pick up in front which is very inconvenient given the hotel is located on a steep hill and usually we were carrying things coming back.

The place is a managed suite rather than an apartment. There is someone on the desk and you get cleaning every day. There is a short steep slope when arriving, which is only a problem for people with heavy luggage. Provided some complimentary drinks and biscuits. washing machine good. Shower very good. There is a lounge area on the ground floor and also a small outside area. The location is very good, less than 10 mins to Wan-chai metro. WiFi good. Kettle, toaster, cooking hob with hood. kitchen separate room but very small. Iron and ironing board. Air con worked well. You can get complimentary coffee (no tea) and some fruit in the lobby. Tip: there's a supermarket called "Taste" not far away that had the best selection. Recommended.

We stayed in the Ying Loft and it was super cute! The room was a great size for two of us and we loved the window seat!

The windows could've been a bit thicker to block out more noise -- even with the windows closed on the 22nd floor we heard the street noise quite well. Further, there are only two elevators and one morning we waited 5 minutes for an elevator to arrive. The hotel is also located at the top of a hill so if you're not taking a taxi to get here, you might get a bit sweaty walking your suitcase up the hill!

Nice, comfortable and relaxed place. Spacious rooms and "apartments". One style has a separate bedroom, the other is a large studio type room. I actually preferred the studio style, even tho' this is considered the level below. Kitchen facilities and washing machine + ironing board. Space for working and WiFi was good. Very convenient if you are staying for a week or so. 5 minutes walk to Wanchai MTR through bustling market. Easy to get taxis on Queen's Road East. Lots of little restaurants and coffee shops. For the intrepid, you can walk straight out of hotel and up (steep!) to Bowen Road fitness trail or keep on going up to Black's Link and various trails.

Small point, but the fridge is trapped behind the kitchen door and hard to get to with door on fridge also opening the wrong way. My only gripe was that I enquired about a longer (1-2 month) stay. Front desk staff encouraged me to enquire directly by email for a good deal for longer stays. I mentioned that I was a current guest and enjoying my stay. But the quote I received was really expensive - significantly more than going week by week with booking.com (even allowing for fluctuating rates). This felt at best rather opportunistic and possibly bordering on unethical. On the other hand, a good advert for booking.com :)

The location in general is great, in Wan Chai, close to MTR, trams and buses. Tge walk up to the hotel could put a few people off, if cases need to be dragged up, but otherwise a good location. The room was comfortable and a goodsize for two people. The staff very friendly and helpful. WiFi works well, small kitchen facility useful, though with very minimal equipment. Overall a comfortble place to stay for a few nights on Hong Kong.

We wanted a toilet brush, which did come the next day, but we thought should be standard equipment.

Location - was indeed suitable for me as I love to see local happenings like morning markets , movements of working people in the morning . Room - I chose the only room which was studio with kitchen . Size was perfect! Kitchen - it will be good if there’s washing detergent and sponge provided .

Amenities - Adding more items in the toilet amenities would be just perfect . Kitchen - if there’s detergent and sponge it’ll help to wash down the utensils after used . Toilet water pressure was on the low , shower took longer time than usual .

Location is amazing, very centric and close to the public transport! It's one of the best areas to stay in hong kong. THe room is actually mini apartment, with a private kitchen , nice little living room , washing machine. It feels very cosy and it can actually be great for remote workers who need a nice, confy and quiet place to work while at HK. The hotel has a coffee machine which is 24/7 available (that's great)

As all accommodation in HK, it's a bit expensive. Also, not a complaint but just a clarification: the breakfast is actually a few snacks and fruits the guests can go downstairs and pick up in the morning (until it lasts), so for people looking to have full on hotel breakfast before going out to explore, this isn't it

I had the Loft and it was spacious with many storage to keep my two suitcases. The kitchen is very well equipped and I was able to cook half of the time. The dining table is large enough to double up as my work desk. All the staff I came across are very helpful and courteous. Nice touches like having two small dumbbells inside the room is super useful. Last but not least it’s at the start of the wanchai gap road and it’s super convenient to go up to section 3 of the HK trail.

Nothing I don’t like

Home feel with kitchen and washer. Quite big in size within HK. I got upgraded to a one bedroom suite. Floor is on 9th. That’s ok for me as in case of fire I can walk down quickly. The team is nice and pleasant. The housekeeping lady, Ivy, is most impressive for her impeccable service and nice personality. On the day of check out on June 8, the front desk lady is very pleasant and help me bring my backpack out onto taxi.

The building needs a lot of enhancement and improvement. The front door and kitchen door is stiff and not working properly. The maintenance staff came and fixed them. The worst is the washing machine. When it spins, the machine would move out from its space, there were few times, it almost fell out of its space, I need to hold it when it spins. You cannot dry your clothes by hanging as it is just too humid.

The Ying cabin was as advertised, featuring the unique green tiling and a well-designed setup for a cozy space. The bed was comfortable, and the room and kitchenette was quite clean.

The rooms could benefit from soundproofing, as I could hear the slamming of heavy doors from neighboring rooms at all hours. The two elevators can become quite busy when housekeeping is making their rounds, which is something to keep in mind when short on time.