I've travelled to many countries, staying in many hotels around the world. This hotel I rate among the best in the category (it is definitely at least for a star higher!). I initially came for 4 nights, but then decided to extend for another 8 nights directly at the hotel. First, the hotel is at an excellent location, right across one of the Spa entrances and in a well-kept, peaceful park. The hotel staff are fabulous: all reception staff were fully professional, effective, and at the same time very friendly (I liked Jennifer and Tunde with whom I communicated most and in English or Serbian, but also all other staff that I could not remember the names of). Cleaning staff are caring and keep the room in a perfect condition; they were unintrusive and with full respect to guests privacy. The Internet link is 5G and worked impeccably. The dining room staff is likewise very effective, welcoming and keeping the buffet food in good quantity. The food quality was really exceptional (I had buffet breakfast and dinner), good variety, and very tasty - you really do not need a full board as breakfast and dinner will be quite enough. The hotel has also a nice garden with a pool. Another good thing is that there are enough parking places behind the hotel, and for the hotel guests, it is free. The car park looked very secure. Distance to the town centre is only around 15 min walking. Gyula is a small, charming and clean little spa town, but it also has a large Interspar, Tesco and dm superstores. The prices of extra drink in the hotel, and generally in Gyula, are quite affordable and lower than in majority other European countries. I sincerely recommend this hotel.

Everything was good! However, just to let you know that in the hotel room there was no kettle (due to the hotel policy on electric gadgets use) and the room refrigerator had settings that I could not change, so it tended to freeze liquids (to be fair, I was not bothered with this so did not inform the reception at the time).

Our experience was exceptional. The staff provided outstanding service, the room was immaculate and well-appointed with a comfortable bed, and the proximity to the water park was ideal. The television functioned well, although we did not utilize it extensively. The staff consistently demonstrated politeness, helpfulness, and a positive demeanour. The water park's convenient location allowed for quick access via on-site bracelet purchase; the changing rooms were readily accessible within five minutes. Both breakfast and dinner were delicious and abundant, with attentive staff readily available to provide beverages.

We had a small incident with the electricity that was fixed fast.

The hotel is located near the thermal baths, it is a renovated hotel, very clean, with always smiling staff and very good services. Breakfast and dinner were very tasty, with fresh and varied food. We warmly recommend this hotel.

Proximity close to the aquapark, clean, comfortable, quiet, decent choices for breakfast/dinner.