The hotel is excellently located in downtown Miskolc. Rooms are very clean and stylish. The hotel is of very modern design, looks practically brand new. There is even an underground garage, so you can park your car safely. Breakfast was delicious and rich. The hotel bar has a good selections of Ukrainian (!) craft beers, which is fairly uncommon in Hungary, despite the high quality of these beers. During our stay their was a short fire alarm. The hotel staff remained very clam and behaved professionally - it was visible that they are all well-trained also for this type of situations. The pricing reflects the quality of the hotel. All in all, a very nice, highly commendable place.

I loved everything about it. Honestly, this is one of the best hotels I have stayed in. The room was spacious and clean, bed super comfy, breakfast was great, staff extremely friendly and I still cannot believe that garage parking space was included in the price. I also loved the option of online check in and the possibility of adapting things in the room to your liking via phone. I also had dinner at the hotel and it was fantastic. I could not recommend it more. I will definitely be staying here whenever I visit Miskolc.

Everything was perfect.

Lovely hotel, reception and receptionists fantastic , luckily their English is better than my Hungarian ( sad to say - but I had a relative to translate to make check in quicker. Fantastic room, large , spotlessly clean, fabulous bathroom, with all necessary amenities and toiletries- Lovely range of food and drinks available both in the evening and at breakfast, bed and bedding very comfortable. They also extended check out FOC - we were attending a family funeral.

No coffee on the drinks tray

A really nice, new hotel in a quiet location. We had a great corner room with all the best amenities. Great breakfast with a wide selection of hot & cold foods, cooked well. There is a lovely terrace where we had a drink & enjoyed the view. The hotel is in a very good location next to the famous wooden church & an easy walk to the city centre. There was also a free underground car park with direct hotel access.

It was nice, the room was comfy, and the staff was helpful. It is quite close to the city center so managed to reach everything by foot. Got what we expected, thanks!

The parking scheme: the hotel offers private parking, but with "first come first served", which is not so great if you travel from abroad, or you want to visit something around Miskolc, just to realize in the evening that you are locked out of the garage. I get the idea, but felt that the pay-and-have scheme would've been a bit more transparent. You can park in the garage of the mall next to the hotel, worst case scenario, which can save a night... Another problem was with the internet (wifi) being marked as insecure, so work was not possible (well at least not advised), had to use mobile internet. For video streaming / leisure activities it was fine tho.

I’ve been travelling a bit and that is the best hotel I’ve stayed at. The rooms are clean, spacious and comfortable. There’s a big smart tv to watch your Netflix. There’s also a safe underground parking lot. I had a minor problem with heating and the staff handled it perfectly, and eventually offering another room, which turned out to be better than the previous one. The breakfast was delish, the coffee was real coffee. There even was a sparking wine lol to treat yourself in the morning.

The rooms were nice and comfortable. Traveled with children and we all enjoyed our stay. The room was exceptionally quiet as if there were no other guests in the hotel.

Some of the staff were not up to the standard. More specifically, we had issues with our dinner. The first night we decided to have dinner at the hotel and while we got what we ordered our friends had their meals not delivered because the orders were somehow confused as the same (we ordered similar meals) and neither the chef nor the stuff that was communicating the order seem overly worried about a family with children staying hungry... The overall reaction was surprising because other stuff members are really helpful and caring. So I was hesitant in grading stuff since some of them are for the highest grade, but others are barely passing the bar.

The hotel had a lot of Christmas decorations, it was very festive. The rooms we stayed in were pretty big and modern. Soft beds, huge TV, about 8 different tea options, big shower, big glass windows. We had access to website that allowed us to control our room (turn on/off lights, control air conditioner) and also to open different doors remotely - door from garage, main entrance and room door. Very modern and convenient. Breakfast was tasty. Stuff was friendly.

One room had 1 pair of slippers and another room had none at all. Small incontinence, but it was a bit disappointing.

Amazing hotel. Masterpiece in a middle of nowhere. Usually you can expect such level of hotel only in a much bigger cities. Interior, materials, design, comfort, service - all top notch. Amazing breakfast with high grade food and huge list to choose from. Also private underground parking (free) is a huge bonus to travelers by car.

The only disappointment was a shower. Floor isn't leveled properly and all the bathroom was flooded with water, after a shower session.

Absokuetly exceptionally good hotel. Check in was quick, staff perfect english. Room was excellent exceptional, and huge, restaurant onsite was perfect. Undercover parking was free, you cannot fault this hotel. I booked as it was a Premier hotels and I have stayed at several in Ukraine, and this was the best I have yet stayed in, and they have all been good.