Food was absolutely delicious and very well prepared throughout, totally brilliant. Great large bed provided as two beds were well put together. Great size room with ample space to move around freely and store several large luggages.

They have a swimming pool which is why I chose the hotel initially. However, the disappointing part was that it was only available from 7:00am to 8:00am ONLY! Not sure why they even have a pool as it was clear they do not really want guest to use it hence the ridiculous opening/usage times. Hotel is rather dated as the lift is something from the 1970’s and seems that it may shut down suddenly. The fixtures and fittings are very dated and rather inferior. The bath tub was filthy and I personally had to clean it for my infant to bathe in. In addition, the water pressure can be said to be zero as water trickled out. It took forever to fill the bath to around seven inches of water. Overall the cleanliness and fittings of the room was disappointing.

When i visit Renovation was going on... Building was old (i would suggest new paint :-D) but Rooms were very good all basic facilities were provided. Rooms were large in size. Though i feel bathroom were small. We demanded for extra bedding & instead of a extra mattress we got the actual folding bed. Hotel is just 2kms away from Partition museum & Golden temple. Auto-Rickshaws were easily available. Novelty Mall was just on walking distance. Best park was open space & covered parking.

Bathrooms could have been large. Also, AC was centralized , we were not able to set temperature according to our need. So, I guess AC controls should also be present. Food as per the menu seems to be expensive. We had tea & it costs us Rs 500. Pool rules were very strict. Without swim wears you cant go to the pool. Timings were also limited. I would recommend at-least for hotel guests these rules should be lenient.

Excellent, friendly and helpful staff, very comfortable if slightly dated room room, excellent buffet breakfast with a good selection of traditional Indian breakfast and European options too.

It would have been nice to have some more beer options at the bar.. It was a little distance from the main attractions of Amritsar but easily accessible in an Auto rickshaw in 10 or 15 minutes. The bonus of this was being in a quieter part of town.

...location ,parking ,staff behavior was excellent ..room was big ,Breakfast was good ....My 5th visit in last 2 years ...shall stay during nxt visit in August also ...

Food during dinner was not good ,Mixed vegetables dish seemed stale ...Curds served was rather priced over moon ... Warm water in bathroom was rather inadequate ..

Location is very good. Lawrence road was walkable distance. Room size was very good. Staff were very co-operative. Transport help from Prabal was more than I expected.

Building was a bit old. The hotel is not visible from the road. Name of the hotel is not properly highlighted on the Road. Breakfast quality could be better.

Size of rooms, staff behaviour, cleanliness, location, parking

Toilet flush button was old & falling apart. Shower rose holes were blocked, bathroom exhaust fan was not working & tap in shower to fill bucket was too slow to use. Quantity of tea bags & milk was not sufficient. Should keep small packet of biscuits as well for guests.

Cleanliness and Taste Quality of Food.... Location is convenient.... Front Office staff is very generous..... Rooms were cozy and comfortable..... This was our second visit and we got better facilitation.... Look forward for little more discount as we only choose Ritz Plaza in whole Amritsar....

Nothing to dislike... We all were very comfortable...

This Hotel is well located on the MG Road with proximity to big Malls. But the best part of this hotel was its staff. They were cooperative and efficient beyond words. I would say this is the best 4 star hotel in Amritsar. We also had a decent view from our room.

The frontage including garden area could be improved to give it a premier look. Apart from that it fits well in the cetegory of a 4 star hotel.

The location of the hotel was good. Since the main hotel is around 50 meters away from the main road, it was insulated from the traffic noise. The hotel staff was cooperative and nice.

The wi-fi had some issues which can be handled better. The general maintenance could have been better. They need to make the floors shine and put on better lighting in the corridors.

I loved the atmosphere and garden setting. A haven in a busy city. There need to be more hotels like this in India. The very modern new hotels are not my taste. Spoke to the owner who was very friendly and informative. Probably my best nights sleep in India so far! Great swimming pool.

Needs a bit more love. Owner told me he is renovating the hotel in stages so I will definitely return in future.