Hotel integrated with Express Avenue mall. Pure veg hotel and a decent breakfast menu Comfortable room, clean bathroom Value for money

The hotel lacks advertisement and marketing. This hotel should be buzzing with lots of guests. Despite the hotel situated in a happening and lively area, good accommodation, excellent menu, there are only few guests there. Infact I have come to know about this hotel while travelling to the mall. Otherwise there's no way I could have known

Hotel is linked to a decent mall and hence shopping, dining and entertainment is sorted. Metro station is about 10 to 12 mins walk. Hotel staff is amazing and very helpful Gopi, Jiveta, Satish and Nishit from the front desk helped us always Krishna in the breakfast restaurant was prompt in his service Overall a good hotel. Will stay again on my next visit.

Pure vegetarian hotel. No iron in each room. Iron they provide on request and is limited.

The breakfast was much better than the last time although it would have been good to include an Omlette station. I liked the location and I think all in all it was a good experience.

The fact that the hotel was only accepting to provide taxi from the hotel and the taxi wasn’t a hotel branded one so it seemed as if they had ordered a cab at a lower cost and I ended up paying double the amount as I didn’t have Ola or Uber Concienge should assist in getting that option.

I liked the location, the service and the staff attitude. It’s part of a huge mall and in the center of the city. The rooms were very clean and the staff was so courteous, helpful and friendly. This is my impression of the hotel since I started saying here every year for the past 3-4 years. The breakfast buffet is veg and excellent!

I hate that they don’t have an iron in every room. It’s a basic amenity that should be part of every hotel. Also now they do have a gym but it could be much better. However it’s something I prefer not sure that many people look for that.

The hospitality of front desk was absolutely heart warming. Special thanks to Mr. Bala. We stayed in the suite room with a connecting room as my son and my father were both recuperating from surgery. The rooms were super comfortable and very spacious. Being connected to the mall was extremely convenient for us at such a difficult time.

The house keeping staff are very polite, however I think better management and training of house keeping staff would benefit the hotel. We had to keep asking for towels, etc. The worn and stained towels need a change. What really needs an overhaul is the breakfast spread. So limited options! The coffee is awful. Shame to famous Madras filter coffee, really! The serving staff are slow and look fed up. So that part of the stay was a total zero.

Vegetarian food for breakfast was good. But it would be good if you could also include eggs (boiled or Omelette) in your breakfast menu.

The bathroom door could not be locked. Toilet rolls provided were not enough but after we mentioned it to room service, they made sure that we had enough.

This hotel is attached to the Express Avenue Mall so it was convenient to do our shopping and walk back to our rooms. I liked the clean rooms and good spread of breakfast provided.

The front desk staff are not particularly friendly or helpful. I feel they may need some training to guide the guests when we ask questions.

I have stayed at this hotel a couple of times before this visit. Chose it for its proximity to the Mall. Comfortable in many ways and it was up to my expectations.

Complimentary breakfast was excellent. And I loved the fact that the hotel was pure veg. That would be a disadvantage for people who prefer room service. Otherwise, since it is connected to the mall availability of non veg options is not an issue

Location, bigger rooms and better facilities

Staff should be more organised, they have me a room key and when I opened it I saw someone was already there, later the staff apologised and gave me another key, I felt bad.