We liked everything about our stay, the hospitality, the care and the professionalism of the staffs are top notch. We went there for our babymoon and they took care of every little thing starting from easy accessibility to the room, the food and they also gave a maternity pillow. They also decorated my room, gifted me bouquet and had a personal musician to sing for me. Special mention to Priya who kept checking if I need anything and also on my wellbeing. Overall, it was the best babymoon.

Location, the beach, architecture and the view from my room. Really great.

-cheap beach towels instead of bath towels in the room. -the cheapest possible toilet tissue. - insane crowds during breakfast. Chaotic due to marriage guests mixed with hotel guests. -untrained staff members, all hustling and running around. -quality of food no more than “acceptable”.

Breakfast and Dinner both were upto our expectations and Room was also very comfortable . We will definitely advised our friends and relatives to stay there . Swimming pool at roof top was great. Staff serving at breakfast and dinner was very smart and helpful especially Mr. Kurino and Mr. Bala

We stayed at Taj Horizon and beach was near Heritage ,so going from Horizon to Heritage we didn’t like

The TAJ hospitality has a reputation which preceeds it and my experience with Cidade de goa is testament to the same. Every staff in the property is an assest and they left no stone unturned to make sure our stay was truly exceptional. Ms Muskan, Mr Veebhav, Mr Ujwal , Ms Ritika from the reception made sure our stay was remarkably comfortable. The gentlemen from the welcome desk Mr Dinesh And Mr James were very amicable and welcoming. The breakfast buffet is extremely delectable with an exhaustive spread and the attention to detail by the restaurant staff deserves a mention. The housekeeping staff are always on beck and call to make sure the rooms are kept impeccably clean with change of linens on demand. The musicians at the reception give us a taste of Goa the moment we enter. The freedom to use the facilities of both Cidade de Goa Heritage and Cidade de goa Horizon is an added advantage. I couldn't think of a better place for a leisurely holiday in GOA. Cidade de Goa is most definitely a highly recommended experience and they ensure their guests are pampered and well taken care off. Looking forward to another memorable vacay with Cidade. Keep it up

Our experience started with Muskan and ended with Muskan, ya the lovely lady who was managing the show was there to welcome us when we reached the hotel and the moment we checked out. Nikita, the Guest Relations officer was very warm, courteous and made sure we had a smooth experience throughout...starting with the checkin process to suggesting places to visit, briefing about the hotel facilities , meeting us during checkout etc. Roshan, the person serving us food at breakfast at the buffet was a such a lovely boy with a smiling face and calm demeanour even during rush hours. The chefs prepare customised love buffet items which is great! Shrinivas Ji , the flute artist took the morning breakfast buffet experience to the next level. His rendition of melodious songs , few on our request too was truly great...such soothing music anchors anyone distracted with their phones back to the holiday mode to enjoy the moment fully. One great thing about staying at Taj Cidade de Goa is that one can experience the facililties of both the Heritage and the new Horizons wing, we enjoyed buffet meals at Horizons too and Parth and Gerard in the Taj Horizons made sure we had a lovely time there. Served us well with their generous smiles even during rush buffet times. There are many others who made our stay memorable but not able to recollect their names. To mention a few, the person who helped in housekeeping and the turndown service in our room everytime we stepped out, the person who served us snacks and tea at the Taj club in Horizon, and the bartenders making amazing virgin drinks near the poolside. Overall the rooms are great, cleanliness and facilities are top notch, staff very customer friendly, pool facilities are very good. We enjoyed the pool at both the Heritage and the Infinity pool at the Horizons wing. Just wowww! Thanks to the entire Taj Cidade De Goa team, we got what we had gone for. Kudos and big claps ! We will visit again for yet another fulfilling trip.

The location and breathtaking sea view were truly exceptional, and the open-air restaurant offered a fantastic experience. The staff deliveried excellent service

I visited this property for the second time, and I noticed a lot of improvement. However, I think there is still some work to be done to match the standards of other Taj properties. I had to send multiple reminders for small things. My room had a slight odor, and I requested a room freshener, but no one attended to it. I have to use my own perfume. Even during breakfast, I had to request tea from multiple people, which sometimes became embarrassing.

Wonderful experience! I want to extend my heartfelt thanks to the car driver at this property. I realized just before my checkout that I had forgotten my wallet, which contained money. I remembered I might have left it in the car during the city tour. I contacted the driver, Mr. Saleem Mulla, a true gentleman, he immediately checked his car. To my relief, he found my wallet and promptly brought it back to me, allowing me to catch my flight on time. I offered him some money as a token of appreciation, but he graciously refused and simply shook my hand. What a great experience!

All good, nothing negative.

We were a family of four (02 adults and 02 kids). I had put in a request in advance to provide us a room with a smart TV since it makes life with small kids easier. Since the hotel doesn’t have smart TVs in their regular rooms, we were informed on arrival that we had been upgraded to a suite. The staff was extremely courteous and hospitable. The property was especially beautiful, having been designed by a master architect, and has a private beach, which makes it even better. An added advantage is that guests can avail of facilities of the neighbouring Taj Convention Centre as well, which has a rooftop infinity pool with a fabulous view, so that just adds to the experience.

The buffet spread was just about ok, and expectations from the Taj brand are higher. Certain aspects of cleanliness also need work. We noticed a cockroach in the restaurant during breakfast, and my wife found a hair in the sliced watermelon.

Super comfy, clean and tastefully designed resort and the rooms. The entire place is a piece of art. The Taj hospitality leaves you pampered. The staff goes out of their way to make you feel taken care of rather pampered. Everything just exceeded our expectations. A shout out to Gaurav and his team at the Laranja Restaurant for providing superb service and taking care of us like no other hotel would. We were there with family, for the first time and we surely would recommend and visit again. Thank you!

I just cant think of anything... and I have given it a serious thought!

My family and I recently had the pleasure of staying at the Taj Cidade de Goa Heritage Hotel, and it was an experience to remember. We stayed in a suite that was right at the beachfront, offering breathtaking views of the Arabian Sea. The location of the hotel is simply perfect, nestled on the pristine Vainguinim Beach, providing a serene and picturesque setting. From the moment we arrived, the staff went above and beyond to ensure our comfort and satisfaction. Their warm hospitality and attentive service made us feel truly special. Whether it was arranging a remote working desk for me or catering to our dietary preferences, the staff took care of every detail with a smile. The food at the hotel was another highlight of our stay. We enjoyed a variety of cuisines at the different restaurants, each offering a unique and delightful dining experience. The multicuisine spread at Laranja, the poolside dining at Café Azul and the theme fine dining restaurant at their Horizon property were all exceptional. Overall, our stay at the Taj Cidade de Goa Heritage Hotel was nothing short of magical. The combination of the stunning beachfront location, the impeccable service, and the delicious food made it a perfect getaway for our family. We can't wait to return!