Overall it was a nice experience staying at the hotel. Location is great, walkable distance to the US visa application center. The breakfast and the paid food were upto the mark.

The room was significantly smaller, barely fits two people. There were no place for suitcase where you can put or hang clothes, no table & chair as well. It was difficult to have the food without any such items. Expected somewhat bigger room at that price. Also no facility of lunch, only dinner. But they encouraged ordering from other platform like Swiggy, and even delivered to the room. This was a plus point.

Staff are friendly and helpful. Main road was just beside. all public transport were available Nearby. I was in room 204. The window was at the road side and and there was no adjacent buildings. so I was able to get a Clear View of the sky. Hot water was available and shower system was good. cupboard was available to store clothes.

They provided water only the first day. The other 2 days I have to order and purchase separately. Card payment was not available. on final day I had to go to the boot to withdraw extra cash to pay the bills.

staff was very polite and friendly

service request take lots of time and sometimes they forget that we requested service...one problem is they have tv without recharge and after we inform they are willing to recharge but that does not happen...it was good for me in person as I had time spent with family rather tha sitting and watching screen

First of all the hospitality of the management was 👍 super👍 and secondly the staffs were friendly and the food is out of the world.Next time whenever i visit kolkata BEST BUY HOTEL will always be my first choice of stay as the location is also just in the heart of Kolkata and all the shopping markets are just some few kilometres away. And last but not the least 😁like most of the other hotels the staffs did not ask for tips. Hats off to the professionalism 👍

Everything was awesome but just needed a bigger space in my budget.

I arrived at 5am and the owner kindly let me check in early at no extra cost. There were plenty of staff members around so if you need anything they will be there quickly. The breakfast is delicious and delivered to your door at 9 am approximately. Location is good, very near to Park Street and other attractions such as Victoria memorial and the Indian museum.

Nothing

Cleanness and staff behaviour . All were very supportive

location is not good due to market area . However other facilities were good except the hotel is not having restaurant . Food were good but only dinner was served but no facility avaolable for lunch . Free breakfast means only one item ( puri /sabji ) and no other items .

Very good staff. Location is one of the best thing. I would highly recommend this hotel to everyone one. It is a budget friendly hotel with a very nice and polite staff.

One thing I didn't like is the bathroom drainage. I think the manager should look about that. The water doesn't drain and all the water comes out from the shower area to the room.

The best hotel ever been in till now. Me along with my fiance booked the hotel. We asked for a decoration before check in and with immense priority, staffs repeatedly were in contact with us till we visited the place. The decoration was beyond our expectation, the staffs were very cooperative and very well disciplined. As far as the room is considered, room was very neat and tidy, well maintained. I highly recommend a visit to the Hotel Best Buy

Nothing

Fast check in process. The outside lift directly goes to the rooms (no requirement to pass from reception every time) The staff are supportive. I'm calling at 2 am for chilled water bottle and they supply within 5 minutes.

The little shops around the hotel.

A new set up and still developing into a full fledged hotel yet very nice reception, cleanliness and comfort once you are in the room. When I checked in, the elevator was getting installed; I hope it's done by now. It's very close to the most happening places in Kolkata and it is also close to typical hustle bustle of Kolkata's all in one market. The stay was pocket friendly if compared to other hotels in the locality and that's a big bonus.

Nothing specific but breakfast needs to have more options. If elevator is installed then that must be a big relief.