The staff is polite & will do their best, knowing it's an airport hotel & the lobby is always busy. The food is amazing. The hotel is immaculate. room is good for 2 with a large smart TV. the lunch buffet spread is good as well.

The AC should have a heating option, especially in winter knowing Delhi gets cold, also since it's an airport hotel the plug sockets should have a multipin facility instead of only an India plug.

This is our second stay this summer. We appreciate the clean, comfortable hotel and the full board option as the buffet is delicious. The pool is excellent as well but everyone smoking around the pool is terrible for families trying to swim. The beds are very comfortable. The shampoo is just body soap so bring your own.

The rooms are not sound proof so the other rooms and hallway are very loud and the wifi is limited to 2 devices and doesn't work well The smoking around the pool is awful and makes the beautiful pool uninviting for a family swim. There isn't any introduction to the facilities so knowing where the gym, pool changing, food etc is not well explained but the staff are very helpful when asked. I didn't see a lot of the places shown in the booking.com photos so not sure how accurate those are.

Property was very clean, stuff corteous and helpful

I missed selection of tea bags in my room, would expect black, herbal and green tea, coffea and coffear creamer. When i called black tea and coffee bags were brought. Spa had a very good massage therapist but manicure i had to cancel in the middle because of lacking equipment and skills. Therefore i also rather cancelled the facial. So that could be something to be improved.Food was very good, but meat and veg section at the bufet could be clearly marked and separated . I was actually expecting pure veg, dont know why. So that is why i dont prepay food next time.

I liked the design of the hotel (good use of marbel). The room was comfortable and the food was nice. We used the pool, the gym and the spa. In general, we were satisfied with the facilities.

Us having a comfortable stay did not seem like a priority of the staff. They made us wait multiple times (e.g. for paying, while ordering something) or forget our requests. The service was not the expected value for money. After letting the staff know how we feel, they did put in more effort.

The staff was very supportive, well-behaved. Most of them would wish the guests while doing their regular daily tasks on the floor, which is not very common. I was especially impressed by their employment of disable people (people or strong determination), and the messages in the toilet regarding using recycled water for flush. These are small things that matter. They also upgraded my room since the room I booked was not ready for when I checked in.

I wish there was an iron in the room.

I recently had pleasure to stay at Lemon Tree Premiere IGI Airport Delhi . I have stayed at many 5 star hotels before However , I must say Lemon Tree staff starting from the moment we arrived be it the security , The reception staff and Citrus Cafe staff has exceeded all our expectations they have gone over and beyond to give us exceptional service . Hospitality at this Hotel has been top notch extremely polite , friendly , approachable , every single staff puts that extra effort for each and every guest , extremely rare to find each staff member giving that exceptional service . Attention to detail is something extremely rare to find it really touched me when I saw Jyothi proactively offered my one year old baby dal khichdi it may be a simple dish however , it has shown what kind of staff this particular Hotel has . Replenishing water , tissue paper without even asking is what makes guest experience !!! And this staff has left us speechless … Special mention for Chef Khim who made delicious khichdi for my baby … Server Shadab , Kapil , Yash for their excellent service . Danish from Room service who was patiently waiting for us outside our room to deliver our Food … Special thanks to The Manager of this exceptional Team Mr Aatish . Also the reception staff inspite of arriving earlier than check in time made that extra effort to give us early check in . Special mention for reception staff Aanchal and his colleague . Any Hotel can be 5 star however , it’s the staff who makes the service 5 star . Hospitality at its utmost best . Kudos to Lemon Tree for hiring such kind of staff in their team . You have got a lifetime customer . It was our pleasure to stay here . We had short stay however it’s the experience will never forget . Thanks and Regards , Dr Yaser Khan and Family

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Room was very nice, the service was great (I appreciate it the fact that they hired the disabled), the food was excellent

There wasn’t anything I didn’t like about the property, the only thing that people should be aware of is that it is very convenient at the airport, but it is in a giant group of hotels, and there is virtually nothing to do anywhere near the hotel. For me this was fine. I spent a whole day there regrouping from five week trip in India and then heading to the airport.

Location is nice very close to the worldmark shopping and eating place. Staff is nice and helpful. My daughter started vomiting in the taxi as soon as we reached the hotel. The staff was very proactive they saw the situation and jumped to help us with water and napkins.

While I was taking a nap, a staff came, rang the bell asked me how I like my stay. They requested if I can rate them, like then and there on the app. Well that was a bit of a pushy. I declined politely and they went their way.

The staff is super minding (Atesh(resturant manager) Rahu(Resturant Assistant) Baljit(Front desk Manager) Panjkaj(Housekeeping Staff).

Only one thing there was an incident that happened with us that at midnight due to some uncertainty Fire Alarm got activated and tired calling in front desk nobody is available and no one picked the call that seems the security staff is not that active 😔... So if next time I wanted to book this so because of security of mine I have to think twice.

Excellent breakfast especially the Vegetarian options. Standard Rooms are a little small but overall comfortable with excellent staff. I liked their social responsibility commitment to employing staff with disabilities. I would recommend this hotel and would stay here again. Note that this is based in Aerocity and it can be a long trek into Delhi proper. The plus side is that is its extremely close to the airport