Maintenance with saplings and plants is impressive. Food quality is good and with reasonable prices. Location is awesome. Especially, I liked Elson's (Manager) guidance and response through out the stay. Staff are good with their services and they are too quick. Happy for the continuous Hot water facility.

Wifi wasn't worked at all with the provided passwords. The issue wasn't resolved even after informing for multiple times.

Villa is spacious, Ambience is nice, surrounded by greenery, Villa is located on the Hill, Good view outside villa, Privacy is respected in the villa, Facilities inside the villa is also nice, you get private garden and bone fire is also a good option in those cold nights.

Processing time of order in reception, it is taking longer time to process the order given on intercom, sometimes they miss some items, we need to remind them almost 4-5 times to send basic items. Apart from that our experience was great.

Rooms are really clean and they exactly looked like what you see in pictures. The staff are very polite and efficient especially Mr. Kannan. He really made our stay pleasant. I would recommend this property to everyone.

1. Major first, the location spot is good to view the Ooty 2 . Food is very good 3. The staff is very good

1. Room structure

I liked the location of the property. I lived in a one bedroom apartment. So there is a small living area first which had two sofas and two chairs and TV and after that there is the bedroom. The division of space helps as you don't get bore just staying in the bedroom. This is for those who wants to stay away from the hustle bustle of the city because the market area is around 2-3 km away and is not a walkable distance as it is uphill. They have their own restaurant so food is taken care of or you can order online. The staff was good, hospitable, adjusting and ready to help.

I stayed with my family for 4D&3N, I really loved their hospitality and smiley behavior of all the staffs😁. View from the cottages and restaurant are awesome🤩.. Foods are amazing and great taste😇. Myself and my entire family recommend to stay.

Good Location. Great Restaurant. Good Staff.

Bathroom facilities need some fix.

rooms are clean and good .

only travel facility is not there from hotel to city

Hospitality was really good and the staff was amazing

Everything was good.

I loved the stay in Fortune Retreats and staffs are very friendly

Nothing