Prema who helped with my bags was exceptional, a great employee. She needs to get more opportunities to grow. She has the attitude to be a great hotel professional.

Need lockers in the room - I came for a wedding so was nervous about my jewellery . Or you could have lockers in the backoffice on hire. But everything was safe ultimately.

Beautiful place to stay, very good ambiance, the lawn and common areas are well maintained. Kids will love playing there. Beautiful view of the city from the Hotel. Food is really good. Rooms are very clean and neat. Staffs are very helpful and friendly.

1. The room i stayed, the bathroom was bit congested, space was bit less there but it was clean and well maintained. 2. If you look through the room window(you cant open it), the walls of the property, etc you see is very dirty, it never cleaned for years. You wont feel to open the curtains.

Everything was good

Access to the property was bad, you couldn’t get in there easily, roads were always blocked with parked cars visiting chocolate factory at the entrance of the road to hotel.

Food was very good and the staff was wonderful . They don’t have a mini fridge but are helpful in cooling your drinks .

The rooms have very thin doors and anyone speaking in the corridor disturbs you.

The staff were friendly and welcoming, they even reached out to us about milk for our little one, when we hadn't asked, they were very observing and considering.

The approach road via gps is etched off, suggest you ask for directions, dont trust gps.

The location of the hotel and the amenities. Also the breakfast was a nice spread and food was delicious.

Nothing as such.

The breakfast and the food at the place was very good. The dinner was ala carte and absolutely delicious. The same holds for breakfast. Perfectly designed menu suiting all taste buds and was of perfect taste.

The bathroom has a weird smell. That is something to take care of

Location. Food. Ambience. Staff

Nothing like that of.

fabulous overall. highly supportive staff from top to bottom.

In short time they helped to create birthday set up for my co brother who was there as family. Food was tasty

ambience and the location is excellent; always use the tea factory route

nothing as such