I checked-in to The Komu for a few nights during my trip to Canggu, but I couldn’t get myself to leave- it truly became my home away from home in Bali! It’s a brand-new design-focused chic hotel with an emphasis on ‘innovative luxury’. However, the real show-stoppers in this hotel are the STAFF. They are the ones who made this place my second home. I went back again and again and continuously extended my stay only because of them. Indonesian Hospitality is truly unmatched and they raised the bar even further. I don’t think I’ll find this anywhere else! From the front office staff, to the reservations team, to the housekeeping staff, to the security, they all go out of their way to extend their hospitality and make your day better with each interaction! You can truly feel their care and warmth and what makes it even better is the fact that they all treat each other like family- such work environments and communities are extremely rare finds. They’re happy to be there and that further rolls over to the customers’ experience- they’re genuinely happy to have you there too! What I really loved as well were the small gestures and the attention to detail- whether its the security greeting you with such heartfelt smiles and hellos each time you pass by, to the towel art (literally works-of-art) by the housekeeping staff, or the Vatos staff who so warmly open and close the door for you each time. A SPECIAL SHOUTOUT to- Prema Nuur Viandi Brat Yulia Intan Janu Indra Silfia Risk Guntur Intan Dede Aldo And so many others that work behind the scenes to make The Komu what it is. I will truly miss them all, but I feel that I’ve made some friends for life and they’re going to make me come back again and again! Back to the hotel- the location is brilliant and is literally walking distance to everything you need- cafes/boutiques/restaurants. Everything is in mint condition and the interiors are done up tastefully. I can’t recommend it enough! Don't miss out!

Beautiful new hotel. Architecture, use of materials and interior design were all really well done. Staff were very friendly and helpful. The room was comfortable, had a good bed, and a nice bathroom. We booked a pool room, which was cute, but I wouldn't book it again, because the pool was too small and elevated to comfortably use. Great communal rooftop pool with view (and a bar yet to be opened).

Our room was in the basement all the way back in the building. The only way to get there was by walking outside all the way to the back, in the heat (or rain) and past all the workers, security guards and commercial spaces under construction. And then another stairs down into the basement. If you want to go to the pool or anywhere that is the only way to go. Which isn't very comfortable and not really up to par with the rest of the hotel experience. In the parking garage there was one designated parking area for scooters which was pretty far in the back and full, while the rest of the parking was completely empty.

Loved the location and the rooms / aesthetic of the hotel was great. The staff were lovely and very helpful! The location was easy to walk everywhere / a short car or scooter ride to the main area of Canggu. Walking distance to Finns Beach club.

The pool suite wasn't the best. Was more like a giant bath instead of a pool. Very shallow and minimal space in it to really "swim". It was quite warm as well so wasn't very refreshing on the hotter days. Wouldn't recommend paying additional for it if you plan to actually swim. Would recommend just using the communal rooftop pool instead.

The accommodation was amazing! The location was perfect—close to shops, restaurants, cafes, beach clubs, and massage places. I loved the app! It made it easy to communicate with the front desk and room service, book room cleaning times, and access great information on discounts at nearby businesses. The room was very clean, modern, and spacious—honestly, even better than the photos! But I must say, the best part was definitely the staff. Everyone was incredibly welcoming, friendly, and accommodating. A special thanks to Sara, who was especially helpful throughout my stay. Thank you for providing such outstanding service! I’ll definitely book here again when I return to Canggu. Many thanks!

None

The best thing about this place was that the couch AND bathroom were in an air conditioned space unlike every villa we stayed at. Also, we did not smell smoke from burning trash or hear people or vehicles the entire time we were in our room! Very quiet and comfortable! Location was great, close to lots of restaurants, the beach, and shopping. Great location!

Replace glass cups with plastic ones. My wife accidentally knocked into the counter and the small teacup fell and broke on the tile floor. The replacement cost was rediculously high but they waived it. I would much rather have a more solid plastic cup than an unstable glass one. Otherwise, the place was fantastic and probably our favorite of the 7 places we stayed in Bali.

Everything! Just amazing. Beautiful rooms with a cute balcony with pool. Just perfection! Staff were delightful and accomodating to our requests. Couldn’t recommend more :)

Nothing. There’s construction happening around the area but for us it was entertainment watching or listening to the sounds of maintenance happening in the building. It’s Bali, everything is being constructed.. embrace it - it’s all about the experience :) Also a tip for the hotel.. invest in some pool towels that are maybe brown to match the theme as the white towels get a bit dirty being used outside.

The hotel is beautifully designed, very modern and stylish. Bed and lounge were very comfortable and facilities exceeded expectations. Staff were very friendly and had excellent customer service. The ability to be able to watch Netflix and utilise screen casting on the TV was also great.

The hotel is a little outside the centre of Canggu and all of the hot spots, requiring a 20 minute drive to most popular cafes, shops etc however there are definitely still some great options within walking distance. My room was very dark which made doing my make up very difficult as well as this the pool in my room was entirely undercover, with no sunlight, this was really disappointing. The pool was also an awkward depth, roughly to about hip height so I had to kneel to be submerged, nevertheless it was still great to have a private pool in my room.

We had a private pool which was exceptional, spent most of the time in it for the day and went out at breakfast and dinner. Would only book again for the private pool (considering cost). Location was quite good. Close to lose of restaurants and things to do but not overly loud. Found it hard to sleep with the bed being a bit uncomfortable and also rooms were very dark even if all lights on.

To be picky and pretentious, room could use one big light. Otherwise the property was amazing.

Everything about our stay was wonderful. The Komu is a modern beautiful place to stay. ALL the staff are so lovely and considerate - we had such a good experience with everyone. They assisted us with booking tours, laundry etc. our room was the junior suite with plunge pool - was huge! Way bigger than expected, such a good size pool to cool off after the day. This hotel is very central to everything a few minute walk to Atlas, Finn’s, beach and a lot of good restaurants. Had a nice rooftop pool as well with some day bed which was added bonus. Couldn’t recommend this place enough

Nothing at all :)

When we booked The Komu, we obviously loved the place from the photos but upon arrival, we were blown away by the hospitality, modern decor and cleanliness of the place. Our studio villa was on the top floor, accessed via swipe in elevator and gave us unmatched privacy and amazing views of Canggu on our balcony. It's proximity by short walk to all of the popular places in Canggu ie. Finns Beach Club, Atlas Beach Club as well as massage parlours, restaurants and retail shops made our stay comfortable, effortless and relaxing. The restaurant - Vatos, at the front of the accommodation offered us friendly service with a smile and the staff were always treating us to complimentary snacks and informing us of free inclusions which was phenomenal.

We wouldn't change a thing. This was the perfect accommodation.