The view from level 82 is stunning during the day & night as well as at sunrise & sunset . Front Desk Team & The Concierge Team are amazingly friendly and helpful and Very knowledgeable about the in & outs of Jakarta & Bandung . The Team at the Swimming Pool is superb in making sure the pool is always kept dry and clean & the gratis Refreshment is so refreshing . The pool towel at the pool deck smells so good. Love the pool at level 71 - water is icy cold & very refreshing . I came prepared with a 1.5mm swim suit🤣🤣

Nothing . Everything is within my expectation

Everything but value for the money for breakfast (restaurants/coffees in neighbooring building are very fine).

-

EVERYTHING!!! LOVE this place, comfy, clean, quiet, spacious The breakfast was so simple but yet yummy, especially the french toast so crispy They even have a shuttle bus to go to nearby mall Near Grand Indonesia,you can go by walking as well.. The staff were all friendly and very helpful. Love the ambiance and the vibe of this place from the beginning we came to the lobby.

Just a little one, the connecting door to the bathroom,the lock didn't work properly (rm8215) The washing machine didn't work so well at Room 8217 as the dryer didn't dry the clothes even though it was 5 hrs spinning 😂 But no worries that doesn't bother me to stay here in the future.

not too far to walk to grand indonesia, about 7mins or so. breakfast included not like typical buffet spread, but just enough. good way to avoid food wastage. Staff were very attentive, friendly yet professional. room altho a one bedroom with seperate bedroom felt a bit small, but came equipped with kitchenette, washer dryer. surprisingly can hear motobikes honking even when we were above the 75th floor. tv provided was just flat screen and ot smart tv, something to consider if want ti cast any netflix etc.

for a big room, it felt small.

This hotel is fantastic. I liked everything about it starting with the concierge and staff that greeted you at the door with the smile. The Concierge staff was always very helpful. Help me with directions suggestions for vegan restaurants and nightlife suggestions. There is a caffeine bar in the lobby. The staff that operates the caffeine bar is very friendly. His name is Jerry. He gifted me with a recipe for Jammu Indonesian health drink. I really appreciate that they had a residence lounge where you could go and get a midday snack. Yusuf in the residents lounge is very hospitable. My room was amazing. The view from the glass wall is amazing. I spent a lot of time staring at the city from the 73rd floor. I highly recommend this hotel and will stay here again.

I loved everything

The room comes with a kitchenette and washing machine. The living room is spacious, the sofa is nice, the tvs are so big. The cuttlery is from WMF! The bathroom is big. The bedroom is spacious. The staff are nice and friendly. The staff was willing to do extra mile to prepare our breakfast before the restaurant opened in the morning (we had to leave the hotel at 6am to catch our flight). We enjoyed our stay so much and we will come back again when we visit Jakarta in the future.

When we checked in at 2 pm, there was a delay around 15-20 minutes , we were asked to wait at the restaurant. We couldnt find any plates in the kitchen but bowls, cups, cutlery are provided. There are not many choices of food for the breakfast at the buffet. Found a long curly hair on of the towel :( The pillows are too flat.

New hotel very modern with great facilities . Staff very helpful and kind. Good selection at breakfast and yummy Omelets. Views from pool area of Downtown Jakarta are amazing and the room views not bad too^^. Having a washing machine in the room (that washes and dries) is also great convenience.

Entrance to the hotel from main street is down a side street It can be hard to find by vehicle or foot but it's a tall building so just look up.

We loved the view and the room .

We were 2 minutes late at 13:02 for the shuttle to Grand Indonesia. And the Customer service girl refused our request if there was shuttle to take us. Very disappointed as it was hot and humid day. So for next time we have to think about our stay closer GI or PI and maybe Grand Thamrin Hotel would be the choice . Thank you.

high rise building with amazing view, simple and luxurious interior design. smell nice in the all area, next to small mall and very homey services staff.

the AC controller always error, somehow we can’t set the temperature. the window are very dirty, we can’t see view clearly. the access from basement parking to lobby are not comfortable. the 2 door entrance for entering lobby was akward, small door with x ray machine, cramped, dark, its weird😂

Good value for money due to opening special and helpful staff.

Hotel just opened so a few things cannot work. Room light has design fault so impossible to switch off all the lights which is really silly and waste of electricity. Only way to off all the lights is to take out room key which will cut the air con. Only 3 hangers per room. No swimming pool. Hotel phone also does not work so staff offered their personal phone so we can reach them via whatsapp.