It was nice experience. Everything exactly like the pictures. We really enjoyed the facilities like the swimming pool (they also have a small warm pool) and the gym. The breakfast was wonderful, including my one year old son had a great time enjoying it. The service was amazing. The associate was very friendly and helpful. Thank you for the fantastic hospitality, especially for Ms. Novi and the FB Team, also to Ms. Rosie for hearing our thoughts. Very recommended for families. Definitely will be back again.

A few things to improve. First, the air conditioner was a bit leaking. It was not a big issue, only a little water dripping from it. Second, the swimming and the warm water pool had something sticking out on the floor. I think it was the water filter or something. I need to be careful for stepping on it. Perhaps they could consider the better cover for it. Third, no one greeted us when we arrived in the drop off area. At least they should assign a security to check any vehicles that were going in. Overall, it is still the best 4 star hotel experience we have ever had.

We had such a wonderful time at Fairfield Kuta! We came back because of the incredible staff and the truly loving people who make this hotel feel alive. A special thank you to Ulan, Novi, Rose, and all the others (we’re so sorry we can’t remember every name) – you made our stay unforgettable. Your kindness, smiles, and attention to detail turned our holiday into something truly special. We can’t wait to return again – it was absolutely lovely!

Booked the premium room, only the set up made it less spacious than the regular room with 2 beds.

Pool area was quite simply wonderful. I was upgraded to a room overlooking the pool. Staff were beautiful and made very nice conversation with me. Breakfast was also very good. There was also an excellent supermarket about 15 mins away where you could buy sushi, fruit etc..

Location was a little bit out. However I took a Gogek to get into the main part of Kuta. As I mentioned to the staff, doors were also being slammed shut- constantly.Soft close mechanisms would help.

Breakfast for Vegetarian was bad. Not at all upto mark. Rest everything was just perfect. We had to go other places even for breakfast for a day or two. But then there were few options which started from day 3.

Breakfast for Vegetarian was bad. Not at all upto mark. Rest everything was just perfect. We had to go other places even for breakfast for a day or two. But then there were few options which started from day 3.

A superb breakfast buffet offering both Western and Asian choices..The staff,as in the rest of this property were so hospitable, genuinely warm and friendly.Thry really could not do enough for you.

My slight criticism was the room size which we found to be a bit tight on space and with some prompt discussion with management and little fuss they were most happy to offer me at no extra charge one of their larger corner deluxe rooms....Most professional and courteous service. The pool area and gym were excellent,though the gym could quite happily accommodate a couple more pieces of equipment,but otherwise faultless.

The hotel is located in a good location with all required necessities available nearby. The rooms were comfortable and kept spotless by the housekeeping staff. The breakfast spread was very good and the staff were so helpful that you sometimes felt like you were dining ala carte. Special shoutout to the staff who were friendly, hospitable and helpful.

The friendliness, the helpfulness and professionalism of the staff. Nothing is too much trouble for them. The staff in the breakfast restaurant go out of their way to suggest dishes you may not have tasted before. There is a wide choice of dishes for visitors from all around the world to choose from.

Sometimes the noise of dogs barking can be heard during the night.

Ambiance is very pleasant. Good Place to stay. Friendly staffs. Highlight is they clean the room daily morning. Suggest to take this place for stay.

We are vegetarian and we didn't get enough vegetarian food for the breakfast. Since we took kids we find that to be difficult. It would be good if they include vegetarian foods like poori

I want to share my awesome experience at this hotel. Staff makes this hotel as a five star experience . Very friendly and efficient staff. Very welcoming can’t remember everyone’s name, but each individual is outstanding in their role. Special mention to Rian at swimming pool bar and duty managers at the receptions are outstanding as well. Even the rooms were very clean and friendly housekeeping staff. Only one suggestion I have for kitchen Making breakfast, please change the menu every day or so. Because it could be boring If you stay for a week. Otherwise, overall experience outstanding. Much regards Ron

Breakfast was almost same every single day. I feel the kitchen can do better rest. It was very good.

Nice pool (though smaller than expected), new gym, great breakfast.The staff went out of their way to ask how things were going and made it clear they wish to improve things.

Perhaps not the most convenient location. Check in was initially complicated (the first staff member to help me was less friendly and tried to get me to put an extra deposit down “in case” I ended up with additional charges). The gym could use some more equipment too.